I booked my first two hour lesson because I the reviews on this forum were better when compared to other driving schools. However, my experience was disappointing. I had to wait a couple of weeks for my first driving lesson because the only viable instructor in my area didn't have any slots for a while. I didn't get to have this two hour lesson because he cancelled it at 10:38 pm the night before I was meant to have an 8 am lesson. So less than 12 hours before the lesson was supposed to start although he knew he had car trouble for a few days before this. I requested a refund that night and again two days later. For 5 days I didn't receive a refund processing confirmation so I messaged an agent via a chat box and it was then that she told me she would process the refund. This means that if I didn't get in contact with the team directly they would have never processed my refund although I requested it through their online platform already. I have chosen a more reputable and local driving school instead. Sometimes bigger isn't better.