Terrible experience - do not recommend! Mark Whittet didn't turn up for my lesson in Edinburgh because he couldn't find my address. The address I gave him was correct and also available on maps / online. He was very rude on the phone and made me feel very uncomfortable when he finally arrived and hour late (I had to send him a screenshot of Google maps - a red flag for a driving instructor). He said he would charge me a 1 hour cancellation fee as apparently it was my fault he couldn't find my address. This was a horrible experience! I hope AA help with a refund or different instructor.