Have been a member for a number of years now paying £25 a month for the top cover, This was the first time ive need to call on them. Called the AA because my car would not start Monday morning, I get a call 11.40pm to say they were on there way, after waiting in all day at this time i was in bed. Monday phoned again to report my breakdown to be told the patrol would be with me at 6.05pm, So i finish work early, but yet again no show. I have now been waiting 2 days for someone to come out. Having been on the phone again ive now been told they have no idea when a patrol will be able to attend, and it will probably be tomorrow (3rd day waiting) Part of the delay is they seem to think the car will need a new battery and as they don't carry them there's no point in attending after 6pm. This i find baffling as they have not asked for any information on the breakdown and in fact the battery is fine. You do not expect this sort of service from a company the size of the AA.