We broke down on the final day of our holiday in Cornwall last week. The AA promised to get us and our car home via recovery vehicle. This arrived as promised at 7.45 am and took us as far as Bridgewater, when the driver said he had no further driving time allowed and someone else would pick us up. We waited from 12.30pm until 7.45pm for the next recovery vehicle. During this time the AA - largely unreachable by phone - had promised we would be collected at 4pm, but no one had arrived. This second recovery vehicle loaded us all on board and proceeded to break down about an hour later. We were left at Gordano services in the dark, everything closing down around us, with no offer of completing our further 200 mile journey home to Lancashire. The second recovery driver had recommended I call the AA and insist on a taxi home. Again, it took some considerable time to reach the AA, but a taxi was ordered and we arrived home at around 2am, eighteen hours after originally being picked up. I appreciate it was an extremely busy day, but we had been dumped and abandoned twice. The AA needs to hire more staff and more recovery vehicles instead of leaving people stranded for hours on end. The 'service' we received that day was appalling. We will not be continuing to use the AA and certainly could not recommend it to anyone.