Do not call in an emergency!! Useless. Needed emergency breakdown help. Had a flat tyre on motorway and was on hard shoulder. Called emergency number and expected it would cost a bit, didn't expect to have to sign up for membership right there and then! They wouldn't have helped otherwise. Robbing money off people when they're in that situation is awful. Had to listen to them go on about all sorts, drained my phone battery, was expected to give over bank details etc, confirm I didn't have covid, confirm what membership deal I wanted and all sorts of things! All while I was on the hard shoulder-unsafe and unable to hear half of what he was saying!! Luckily I put the phone down and called someone to put my spare on and drove home. Saved over £100.