It is impossible to cancel membership without a lengthy listen to machine (5 minutes!) and then discussion regarding reasons on the phone. When I told the agent I didn't want to give a reason he just kept going and called me rude when I didn't want to talk any further, requesting just a cancellation. They treat existing members terribly, my fee went up drastically while new members receive a massive discount. So of course I left. Sad really. Hard sale...
3 years ago
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