I had a WOF done in December which passed and 2 weeks later I had a bronze service 26 point check done, the night I got my car back there was a screeching noise coming from my brakes which I thought was a stone, the next day my front caliper came off while I was driving. They told me they didn't touch the caliper and that they only do visual checks, so some how after having my car for 12 months with no issues with brakes, the mechanic tells me that it was probably already loose and ends the conversation... I sent in an complaint and 5 months and 2 follow up enquiries later, nothing! this was the first time in my life I've taken my car to them because I wanted it checked over properly, AA Frankton, you failed! AA customer service and complaints Centre, you failed. they didn't have a zero stars option.
3 years ago
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