Gold member for years. Bought new car today, just before got home, lights flashing on dashboard so called AA at 9pm. 45mins later they finally answer phone saying someone would be here in an hour. Then message stating running late, be here at 00.05am. No sign by 00.30am so called AA back, had to wait 1HR & 20MINS before they could be bothered to answer. 2am still no sign but finally got to speak to someone who said they had come out but no one here. NO TEXT MESSAGE TO SAY ON THE WAY, NO LORRY OR VAN OR FLASHY LIGHTS AS I STAYED BY THE WINDOW THE WHOLE TIME. Now they say its ANOTHER 3HR WAIT. All this while I am waiting to see my son in hospital who was born 14 weeks premature. I told the AA person on the phone, HIS ANSWER, CANT YOU GET TO THE HOSPITAL ANOTHER WAY WITHOUT THE CAR!!!!!!! WHY WHY WHY do I bother being a member