They have more than doubled my membershipI've sent emails, letters and they refuse to discuss unless on the phone - my phone has been down and my lifestyle doesn't suit a long discussion which is then referred through a manager - in 2022 we should have a choice about how we communicate. I offered to pay the same as last year and just renew but they are not answering emails or letters and haven't done since 20 July. I have been a member for over 20 years. Disgusting service
2 years ago
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