Absolutely pathetic level of service ... Guys be aware of the game they play through the customer services.. My Vehicle battery was dead .. i called them and ask for the assistance... They customer service representative told be that car tax is expired i told her OK i will tax and call she didn't say anything.... Next morning i called her again she said OK somebody is going to come... she kept on waiting and when in the end they cant manage to come they simply called and excused that first time you called your vehicle was not taxed we cant help.. I asked them she could have told me more then 12 hours ago ..why she didn't guide me... He said we cant do anything that how we do.. I said to him my insurance was valid yesterday he said yes.. i asked him what was valid service at that time .. she said no service just membership was valid but no service you can take.. I asked him why you take money if there is no valid service he said we cant do anything... I asked him who is going to pick my daughter from school because of your mistake this happened he said... you should rush ... and go pick her up ... That was the sign that we don't do anything... we are here to say No... I kept on asking why that customer service representative kept me waiting for more then 12 hours i could have arranged someone but he said i cant say anything.. that how we are Be aware guy that we the worst service ever they will take money and whenever you need them if they are busy they will have hundred of excuses.... So do not take them seriously they are absolutely wasting time. I would not recommend anyone to pay money and think that this will work. Now the came up with the funniest explanation ever that once the road tax expires even after renewal they wont be able to assist anyone as it is illegal. So according to them it is illegal for them to assist any car in UK. You guys can understand what i was referring to