Jay
Although this isn’t the official AA vehicle inspection page, I would like to bring something to everyone’s attention. I booked a vehicle inspection in January this year and paid over £200 for it. I found out a week later that the service history book was fake and the car had been clocked back. The engineer had inspected the service history book and it’s shocking to see that a qualified inspector could not spot an enormous and greatly costing to myself, error. The service history book was stamped 2011 and 2012 when the car was manufactured in 2016. The front of the car had been in an accident and this was not in the report either. After contacting them, I’m disgusted to learn that they are refusing to give me a refund. They admitted that they, in their own words “COULD HAVE marked this not SHOULD HAVE in the Red or Amber section” acknowledging their mistake but are refusing to give me any of my money back. The vehicle inspection check is a scam. They will dilly daddle and check a few boxes in the report to make you feel as though you’ve got your moneys worth. To top it off their communication is disgusting, I have never had anyone email me saying the following; “It is not our intention to give you further cause to contact us, with respect, that this will be our final communication with you” In other words get lost. I am now cancelling my AA insurance with them too as I have lost all respect for them after being with AA for over 20 years. AVOID AT ALL COSTS
1 year ago
Read The AA Reviews
The AA has a 2.9 average rating from 1,766 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial