I have been a member of the AA for nearly half a century. Their service has become patchy. I did get an apology for being left alone for hours after a breakdown several years ago, but the latest gripe I have is that their car insurance website couldn't help me. I am now an "old" person, and the AA (like many insurance companies) will only consider me if I buy fully comprehensive. Last year I paid £430 TP, F+T plus protected NCB, this year my long-time insurance co wanted £680, even with 15yrs no accidents. Other companies = £1,200 fully comp! I finally got a sort-of a bargain with Sheila's Wheels for £620, without protected NCB. But I did that through a well-known comparison website. The AA would not provide me basic insurance. As a final insult, a week later they sent me a letter from their md of insurance, recommending me to switch to them...