Lisa
What the AA don’t tell you - if it is a long journey home and you need recovery they split the journey as the recovery companies they out source the work to only work within specific geographical boundaries, we needed recovery to take us home (2 hours away) we got left by one recovery vehicle at a petrol garage by the side of the road and waited 4 hours with no communication for the next recovery vehicle. I was with my 4 year old daughter, even apparently as a priority being with a young child we were left for 4 hours. We were advised by the AA that they have no response times after you have been left somewhere by a recovery vehicle on route to your destination, therefore if it’s a long journey you can be dropped off and left for hours on end at various places. Appalling service.
9 months ago
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