I am totally disgusted couple month back very both disabled and priority very cold 5 hours they took last year a very important funeral I missed as was 3 late for that kept changing times. Worse one was I have been 12 years with them and pay £29 a month this year they put it up to just over £66 without tell me I called on December about it they send me a blank email said they would send another and never bothered so was shocked they more than double the price lot of money out of my pension and was not helpful so now cancelled it total disgusting for a pensioner who is disabled so much for being a loyal customer