What a disgusting bunch of cop outs. I had an accident on the motorway last Monday. A lorry hit me and I phoned the AA. They did not offer me any help at all. The Accident Assist Service is a joke. The fact is the person on the other side of the phone can make a decision without knowing the full facts. Apparently I was at fault so they can cop out any assistance. As a result they can then charge extortionate call out charges. Absolutely appalling service for such a large company. Been left out of pocket for nearly 600 pounds and refuse to reimburse my costs. Do not use the AA. Full stop