After paying my monthly subs to the AA for years I unfortunately had to call them last week after my car broke a spring after hitting a pothole. I nursed the car 1/4 of a mile and made it home. I pay for nationwide recovery and home start so next morning I was confident that a simple call would see my car delivered to my local garage for repair. My mechanic had asked me to check and sure enough the broken spring was resting on the tyre tread. After calling the AA I was transfered between 3 different advisors and listening to muzac I was eventually told that my situation didn't qualify as a breakdown, they were classifying it as an accident meaning I was expected to pay £300 for a low loader to take my car 2 miles to my local garage. I refused and decided to nurse my car to the workshop for repair. I've since cancelled my subscription to these charlatans. Hopefully the RAC will be more helpful should I ever need them.