We broke down, myself, partner and little girl age 10 in mid wales at 8:50pm and needed recovery. The AA sent sub contractor out at 10.30pm in a "van" he said I don't know why they sent me. I had to call again to the AA and they apologised and said they would send recovery at 12.30am! this never turned up and we called again the AA at 1:00am to be told he should be there and they would send someone again. A recovery truck arrived at 2:00am and took us home 50 miles. We were lied to as there was no recovery en route first and second times of calling. They gave us £50 to compensate, what a joke you are AA, I want service not £50, your name AA as a brand is down in the gutter in my opinion and I have cancelled my membership. I see from other feedback the same has happed. My Brother is with the RAC and they are great and turn up within 1 hour and do what they say they are going to do. The AA just don't care anymore, too big for your boots in my opinion!