AA rubbish setting up policy online! Did not get my policy through and had to phone few times. Then, the amount of passwords you have to enter each time I want to look at my policy is a big joke! Even when my policy is downloaded onto my laptop I still have to go through the whole process time and time again! It,s not a bank account just a policy!!! I will not be using the AA again for any items! Stay away if you have not got ten minutes each time you want to open your policy. Also you cannot see what you have set up! It does not show any excess what you have to pay in a claim!