Broke down and advised that a lorry was needed as wishbone had broke so car un driveable or towable. They sent normal patrol that said I needed a lorry. !! They said it would be about an hour. No info given phoned again and was told it would be 9! Pm 6 hours after initial contact. Had to stay with car as on red route and in a black spot. They said they don’t have skate to get car into truck!!! A major company doesn’t have the correct equipment!!!! Don’t waste your money go with someone else. They just take your money and that’s it 6 hours to be recovered about 3 miles from home.