AA uses a car hire company for replacement car while yours is in the garage. Even though your entitled to a courtesy car, the agreement you enter is for a Hire car. This company then charges astronomical prices for an ordinary car, which you get billed for. Total scam by the insurance companies, totally underhanded. It's a loop hole in the law that let's them do this. But it's a total scam. AA are well aware of this and hides the fact that your Courtesy Car is a hire car....
4 years ago
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