My judge of a good company is when things go wrong how they deal with it. I placed an order for some Shunyata Alpha EF power cables being an existing Denali user and was informed that Shunyata had a delay in shipping. The communication with Jask at the Audiobarn was very prompt, informative and repsonsive, even responding at the weekend and after hours. At no time did I feel pressure sold and Jack gave me a range of options to suit my requirements. Whilst I have not had the opportunity to visit the showroom I already feel like I have a relationship with Jack as I want a quality service with after sales care rather than the cheapest price. Buy with confidence