The Audiobarn Reviews

Name: The Audiobarn
Address: 2 Feltimores Park, Chalk Lane, Harlow, Essex
Rating: 5.00

5.0 Rating 753 Reviews

100 %

of reviewers recommend The Audiobarn

5.0

Based on 753 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Audiobarn:

We are passionate about helping you find the best Hi-Fi to bring musical enjoyment. Customer service is our highest priority.

Visit Website

Phone:

01279 454 860

Email:

info@theaudiobarn.co.uk

Location:

2 Feltimores Park,
Chalk Lane,
Harlow
Essex
CM17 0PF

The Audiobarn 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

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English

“Jack and his team are friendly,extremely knowledgeable giving excellent customer service.Nothing is too much trouble for them. Before a recent third purchase they set up a home demonstration for me providing advice and expertise and gave me plenty of time to make the right decision. A great range of products and great service from start to finish. They also hold a series of product themed open day events at the Audiobarn. Well worth a visit.I highly recommend them.”

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Posted 2 days ago

“I have nothing but praise for AudioBarn, excellent customer service comes as standard, and I can’t thank Jack enough for making the Linn Klimax purchase a reality - thank you Jack! Klimax DSM - it does precisely what it states on the box! What astounds me is how it seems to elevate every other component in the chain, each performing at a level I didn't fully know they possessed. The noise floor vanishes, revealing a breathtakingly detailed, organic, and spatially precise soundstage. Music has another level weight, texture, and an effortless flow that is simply captivating. I would highly recommend it as a system upgrade 👌🏼”

The Audiobarn 5 star review on 22nd January 2026

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Posted 4 days ago

“Clear communication and they did what they did to a high standard and in a timely manner.”

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Posted 4 days ago

“It’s rare to find a hifi shop that really gets everything right from start to finish, but AudioBarn did exactly that. Jack’s communication was excellent ….. quick replies to my emails, and he was always happy to go the extra mile to make sure I was Mr happy. I think I’ve just found a real gem of a shop, and I’ll be coming back in the future. Thanks so much for the great advice and for helping me make the right choice with some recent Acoustic Energy purchases.”

The Audiobarn 5 star review on 21st January 2026

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Posted 4 days ago

“Excellent customer service as always from Jack at the Audiobarn. Purchased Kudos Titan 505 speakers & stands and arrived the next day!”

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Posted 5 days ago

“Ben was extremely helpful and it was a pleasure purchasing from Audiobarn. Highly recommended!”

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Posted 2 weeks ago

“A few months ago, I visited the Audiobarn looking to upgrade my system. They had the LP12, Vertere, and P10 available for demo, and Graeme arranged a setup similar to mine for comparison. After a couple of hours, I chose the LP12. Audiobarn provided excellent service—everything you'd expect from a top dealer.”

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Posted 2 weeks ago

“Jack at the audiobarn is my goto hifi dealer. He's very knowledgeable and always very helpful and pleasant to deal with along with the the rest of the team at the audiobarn. I've just purchased a new quad platina amplifier from the audiobarn and I'm very happy with it.”

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Posted 2 weeks ago

“The Audiobarn offers a very personalised and knowledgeable service. My Rega Planar 6 was set up and calibrated prior to collection for no extra charge and I was warmly welcomed by Ben upon arrival. They have a great range of audio equipment at Audiobarn with bespoke facilities to audition them there, or try-before-you-buy at home, which is fantastic.”

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Posted 4 weeks ago

“A fantastic store with a very amiable and knowledgeable team. There's no hard sell they just let the kit speak for itself. A wide range of brands to suit everyone. A truly great experience to shop there.”

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Posted 1 month ago

“Dealing with the Audiobarn was a suprise pleasure - very helpful, quick to respond and seemed to be fully on the customers side to make the demo/subsequent purchase smooth and efficient.”

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Posted 1 month ago

“Great Service and it is evident the team are passionate about Hi Fi, Customer service and communication was great and although I was looking to sound test on my home equipment , they took the time to link the component I was buying to a demo system to show functionality and operation alongside proving what a quality bit of equipment I was actually buying . Super Happy with my Naim Streamer and the additional Naim Fraim Level , simply excellent. Very Happy Customer!”

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Posted 1 month ago

“This was my first experience with Audiobarn, and I cannot praise Jack and the team highly enough. I found them friendly and approachable, and the customer service was truly exceptional. I will be using them again without hesitation. My initial order for a Rega Aphelion 2 cartridge came with excellent value, including complimentary installation/service checks for my used Rega P10 and RP10. Jack also patiently held my order and deposit for nearly two months due to my unavailability. At the 11th hour I found a deal on an ex-demo Rega Naia that I could not pass up. When I contacted Jack about cancelling the Aphelion order - a request I made with great reluctance, knowing it might be problematic - Jack went above and beyond. He quickly offered to match the other seller's highly discounted price by selling me their own pristine ex-demo Naia/Aphelion 2. The team still serviced my used P10 during collection, and the Naia is like new. We are absolutely thrilled with the incredible sound and the extraordinary level of service. Their dedication to customer satisfaction from start to finish was second to none!”

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Posted 1 month ago

“I recently visited Audiobarn for advice on upgrading my DAC, and the experience was outstanding from start to finish. Jack was exceptionally professional, patient, and knowledgeable, guiding me through the options without any pressure. His expertise gave me complete confidence in choosing the Audio Note DAC 3.1x and Pallas II interconnects. A big thank-you to Jack and the team at Audiobarn for their superb service.”

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Posted 1 month ago

“I recently traded in my amp and turntable at Audio Barn for a new setup, including the Rega Planar 6. The entire process was smooth and straightforward. The staff were welcoming, knowledgeable, and genuinely helpful throughout. What really stood out was the time I was given in the listening room. I brought along some of my own vinyl, and they encouraged me to take my time making sure everything sounded just right. That level of care and attention made the experience feel personal rather than rushed. Overall, Audio Barn made upgrading my system easy and enjoyable. Great service, a relaxed atmosphere, and a team that clearly cares about music and their customers. Highly recommended!”

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Posted 2 months ago

“A thoroughly professional & friendly service from The Audiobarn. Jack proved to have great knowledge and expertise and provided clear communication by phone and e-mail throughout our discussions. Always courteous, he inspired confidence in getting the very best service. Jack also provided a home delivery & install which was much appreciated. Highly recommended.”

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Posted 2 months ago

“Dealing with Audiobarn is a real pleasure. Graeme, Jack and Ben are knowledgable, helpful and friendly. From start to finish I knew I was getting top advice. If you want HiFi you need Audiobarn. Thanks to you all”

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Posted 2 months ago

“As an Audiobarn customer for 10 years I have to say that the service I received, both pre-sales and installation has always been excellent. They offered to come to my house and install the cartridge without having to be asked and did a first class job.”

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Posted 2 months ago

“The great thing about Audiobarn is that they followed my brief where others seem to want to meet fitting around what they had or wanted to supply. Great system great service thanks Audiobarn.”

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Posted 2 months ago

“Absolutely top-notch service. The team at Audiobarn are exceptional - friendly, responsive, and always willing to offer honest advice. Jack and his colleagues go the extra mile, keeping in touch and delivering excellent advice and recommendations on top-tier equipment. Their service feels both personal and professional, which is why I keep returning for every new hi-fi purchase.”

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Posted 2 months ago

The Audiobarn is rated 5.0 based on 753 reviews