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The Audiobarn Reviews

5.0 Rating 765 Reviews
100 %
of reviewers recommend The Audiobarn
5.0
Based on 765 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read The Audiobarn Reviews

About The Audiobarn:

We are passionate about helping you find the best Hi-Fi to bring musical enjoyment. Customer service is our highest priority.

Visit Website

Phone:

01279 454 860

Email:

info@theaudiobarn.co.uk

Location:

2 Feltimores Park,
Chalk Lane,
Harlow
Essex
CM17 0PF

The Audiobarn 5 star review on 26th October 2025
Ian H
The Audiobarn 5 star review on 26th October 2025
Ian H
The Audiobarn 5 star review on 18th April 2025
Ray M
The Audiobarn 5 star review on 18th April 2025
Ray M
The Audiobarn 5 star review on 31st March 2025
David M
The Audiobarn 5 star review on 6th December 2024
Simon G
The Audiobarn 5 star review on 6th December 2024
Simon G
32
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Returned to Audiobarn for purchase of new cartridge. Jack recommended the Hana ML for upgrade to my Clearaudio Concept turntable. Service was excellent and fitted new cartridge for me. Will always return to these guys as they are honest and value their expertise. Also purchased Primare amp and interconnects.
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Posted 2 weeks ago
Good demo rooms and one of the few dealers who ( in my experience ) return my calls and emails and do what they say their going to do. Professional service
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Posted 2 weeks ago
I've bought much of my system from the Audiobarn over the years. The team there are all very knowledgeable, and give good advice on system matching etc. Highly recommended.
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Posted 2 weeks ago
Absolutely outstanding customer service received. Jack and the team at Audiobarn are highly knowledgeable and passionate about hifi which comes across in their can-do attitude. They are an absolute pleasure to deal with.
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Posted 2 weeks ago
Audiobarn is made brilliant by the people, they are true enthusiasts!! At not point did it feel like a hard sell. They are pragmatic and think on their feet. Initially I used them for a Repair on a old Rega turntable, which the did in 24 hours! I will go back to them again!
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Posted 2 weeks ago
I find Audiobarn a great team to deal with. Very patient, helpful and friendly. I purchased a Mola Mola Tambaque, for which they gave me a great trade-in price towards a Grimm MU2, which I am so happy with. I'm thinking of upgrading my speakers soon, and they will be my first port of call.
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Posted 1 month ago
have visited Audio barn several times over the last two years, they must've wondered whether I was ever gonna buy anything. They have always been extremely helpful and knowledgeable, Ben called me at the end of last year to let me know about the New REL carbons I just had to go and hear them for myself.
The Audiobarn 5 star review on 2nd March 2026 The Audiobarn 5 star review on 2nd March 2026
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Posted 1 month ago
Knowleadgable staff, incredible selection of equipemnt all of which is presented in beautiful surroundings. I cannot reccomend the Audio Barn any more highly. We shared our 'brief' with Ben who took time to put together three comparable systems for us to listen to. No rush, no hard sell, just good coffee and quiet, attentive support provided throughout. Our new system was keenly priced, ordered quickly and upon delivery, we were offered different options for setup. Aftercare support (equally important) has been as good as the pre-sales. Well worth a visit.
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Posted 1 month ago
Service from Ben and team has been fantastic. Don’t be tempted to buy from just anyone- the support and after sales to help you get the most from your spend is first class. Awesome kit recommendations too to make sure you enjoy wha you’re spending on
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Posted 2 months ago
The service from all at Audiobarn was exceptional. I was allowed the best part of 2 hours to demo the P3 RS and the Elex MK4 that I was considering with my own vinyl. The service, the audio rooms (and the coffee) were exemplary. This is the one place you must visit if you have any interest in improving your audio. Ben,Jack and Graeme will take care of you.
Helpful Report
Posted 2 months ago
My first experience of the Audiobarn was my aquisition of the high-end streamer - the Antipodes Oladra. I had approached the Audiobarn with fairly detailed notions of what streamers I wanted to listen to and why I was interested in them. Ben Radford answered the phone. He listened to me, asked a few questions and then, gently, patiently and politely took apart all my preconceptions and misunderstandings and showed me a clearer path to streaming heaven. The Audiobarn (or barns) is in a nice location. I don't think there are any neighbours to upset when you crank the volume up here. It's remoteness somehow imparts a class and exclusivity that I found charming, there is nothing else around to distract you from the Hi-Fi business in hand. It's stuffed, as you would expect, with all sorts of high-end desirable gear. Ben gave me the full tour and when my wallet has eventually recovered from the blunt force trauma of the Oladra, I look forward to going back and working with Ben on how to make the next improvements. Ben worked out a very good deal on the Oladra, I was able to part exchange some Stax kit I no longer used. Ben kept me informed at all stages of the orders comimg from the other side of the planet. Ben has recently helped me further. I thought Roon was too much fuss and bother for a fairly basic service offering. Ben pointed out that the Oladra came with Roon core (duh!) and with 20 mins effort I was up and using Roon and actually getting decent information about what I was streaming, something that Qobuz is quite shockingly bad at. All in all a very satisfying experience indeed with the Audiobarn. I am much worse off financially than I intended but, with the guidance of Ben, I am 100% sure I have done the right thing. Ken Mitchell
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Posted 2 months ago
Really enjoyed visiting The Audiobarn and the quick tour of the showroom. Also received expert advice and very happy with the recommended Shunyata power cable I bought.
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Posted 2 months ago
Jack and his team are friendly,extremely knowledgeable giving excellent customer service.Nothing is too much trouble for them. Before a recent third purchase they set up a home demonstration for me providing advice and expertise and gave me plenty of time to make the right decision. A great range of products and great service from start to finish. They also hold a series of product themed open day events at the Audiobarn. Well worth a visit.I highly recommend them.
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Posted 3 months ago
I have nothing but praise for AudioBarn, excellent customer service comes as standard, and I can’t thank Jack enough for making the Linn Klimax purchase a reality - thank you Jack! Klimax DSM - it does precisely what it states on the box! What astounds me is how it seems to elevate every other component in the chain, each performing at a level I didn't fully know they possessed. The noise floor vanishes, revealing a breathtakingly detailed, organic, and spatially precise soundstage. Music has another level weight, texture, and an effortless flow that is simply captivating. I would highly recommend it as a system upgrade 👌🏼
The Audiobarn 5 star review on 22nd January 2026
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Posted 3 months ago
Clear communication and they did what they did to a high standard and in a timely manner.
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Posted 3 months ago
It’s rare to find a hifi shop that really gets everything right from start to finish, but AudioBarn did exactly that. Jack’s communication was excellent ….. quick replies to my emails, and he was always happy to go the extra mile to make sure I was Mr happy. I think I’ve just found a real gem of a shop, and I’ll be coming back in the future. Thanks so much for the great advice and for helping me make the right choice with some recent Acoustic Energy purchases.
The Audiobarn 5 star review on 21st January 2026 The Audiobarn 5 star review on 21st January 2026
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Posted 3 months ago
Excellent customer service as always from Jack at the Audiobarn. Purchased Kudos Titan 505 speakers & stands and arrived the next day!
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Posted 3 months ago
Ben was extremely helpful and it was a pleasure purchasing from Audiobarn. Highly recommended!
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Posted 3 months ago
A few months ago, I visited the Audiobarn looking to upgrade my system. They had the LP12, Vertere, and P10 available for demo, and Graeme arranged a setup similar to mine for comparison. After a couple of hours, I chose the LP12. Audiobarn provided excellent service—everything you'd expect from a top dealer.
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Posted 3 months ago
Jack at the audiobarn is my goto hifi dealer. He's very knowledgeable and always very helpful and pleasant to deal with along with the the rest of the team at the audiobarn. I've just purchased a new quad platina amplifier from the audiobarn and I'm very happy with it.
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Posted 3 months ago
The Audiobarn is rated 5.0 based on 765 reviews