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The Audiobarn Reviews

5.0 Rating 738 Reviews
100 %
of reviewers recommend The Audiobarn
5.0
Based on 738 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Audiobarn Reviews

About The Audiobarn:

We are passionate about helping you find the best Hi-Fi to bring musical enjoyment. Customer service is our highest priority.

Visit Website

Phone:

01279 454 860

Email:

info@theaudiobarn.co.uk

Location:

2 Feltimores Park,
Chalk Lane,
Harlow
Essex
CM17 0PF

The Audiobarn 5 star review on 26th October 2025
Ian H
The Audiobarn 5 star review on 26th October 2025
Ian H
The Audiobarn 5 star review on 18th April 2025
Ray M
The Audiobarn 5 star review on 18th April 2025
Ray M
The Audiobarn 5 star review on 31st March 2025
David M
The Audiobarn 5 star review on 6th December 2024
Simon G
The Audiobarn 5 star review on 6th December 2024
Simon G
32
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
A thoroughly professional & friendly service from The Audiobarn. Jack proved to have great knowledge and expertise and provided clear communication by phone and e-mail throughout our discussions. Always courteous, he inspired confidence in getting the very best service. Jack also provided a home delivery & install which was much appreciated. Highly recommended.
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Posted 2 days ago
Dealing with Audiobarn is a real pleasure. Graeme, Jack and Ben are knowledgable, helpful and friendly. From start to finish I knew I was getting top advice. If you want HiFi you need Audiobarn. Thanks to you all
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Posted 4 days ago
As an Audiobarn customer for 10 years I have to say that the service I received, both pre-sales and installation has always been excellent. They offered to come to my house and install the cartridge without having to be asked and did a first class job.
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Posted 6 days ago
The great thing about Audiobarn is that they followed my brief where others seem to want to meet fitting around what they had or wanted to supply. Great system great service thanks Audiobarn.
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Posted 6 days ago
Absolutely top-notch service. The team at Audiobarn are exceptional - friendly, responsive, and always willing to offer honest advice. Jack and his colleagues go the extra mile, keeping in touch and delivering excellent advice and recommendations on top-tier equipment. Their service feels both personal and professional, which is why I keep returning for every new hi-fi purchase.
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Posted 1 week ago
Very easy and helpful to deal with. They obviously know what they are doing, offer some great products and allow you plenty of time to make up your own mind without pushing. I found them convenient to visit with good parking and excellent demo facilities, they installed and set up my purchases with meticulous attention to detail. Very much recommended.
Helpful Report
Posted 1 week ago
I have mobility issues & cant drive so getting to their showroom from Southend is near impossible. Thankfully when i rang them and spoke to Ben Radford & explained about wanting to add a Roon Core to my system he went through a couple of options and said " No Problem I will come to you, set everything up leave it with you for a week , so you can listen with your own equipment and make your own mind without any pressure. I ended up with a Zen Mini that was 18 months ago. Customer service so good I reciently bought T + A Symphonia ( ordered one after a 10 minute home demonstration)
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Posted 2 weeks ago
I’ve visited two or three upper end HiFi dealerships but Audiobarn is far and away a leader. Their knowledge of the products they sell, the suitability to the equipment one already owns and their attention to detail to get the best from it, is exemplary. Ben, Graeme and Jack have been nothing short of outstanding in their care and effort to take my system to another level. I have nothing but praise for Audiobarn and would not hesitate to recommend testing them out.
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Posted 2 weeks ago
Audiobarn is without doubt the number 1 place to go for all your Requirements ,Staff are 2nd to none the best Service you will get anywhere. Bought some Amazing Kit from here Recently and it sounds absolutely Superb,Demo's on the Premises are Exactly what you want,no Hard Sale stuff going on here. Wide range of everything available just check the Website. Extremely Knowledgeable, you buy what you want not what they want you to have. Hugely Recommended, go once and you won't go anywhere else i promise you,even set your Kit up and no Extra Cost. BRILLIANT
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Posted 2 weeks ago
personalised, professional and very knowledgeable service from an enthusiastic team. I have grown and changed my audio needs oer the last 10 years and they have installed several different systems around the house. I am so pleased with my audio and i love listening to the sounds.
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Posted 2 weeks ago
The Audiobarn is a superb hifi retailer. When my ancient Linn LP12 needed a full upgrade including plinth,motor,bearing and power supply the advice,help and service was excellent. I now have what sounds like a whole new record collection…..thank you to Jack and to Steve who built up my LP12.
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Posted 3 weeks ago
I have been a customer at Audiobarn for many years and always had a Very Good Experience always helpful and very knowledgeable. If I have a minor problem regarding the technical side of my hifi Jack or member of Staff would talk me through which always gives me confidence to buy from Audiobarn Very Happy
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Posted 3 weeks ago
I contacted Audibarn as my local AD didn't stock the speakers I wanted and I couldn't be happier with the service. From start to finish Jack went above & beyond, especially for someone who had no previous business with them. The speakers are amazing and the advice from my peristant questioning was also second to none. Whilst I am loyal to my local supplier it goes without saying that should I require anything further that he's not able to provide then Audiobarn will 100% be the first alternative I try.
The Audiobarn 5 star review on 26th October 2025 The Audiobarn 5 star review on 26th October 2025
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Posted 3 weeks ago
I received great service from Audiobarn, offered a good trade in deal and Steve was brilliant installing the new Hana Umami Red cartridge on my Ekos SE pickup arm.
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Posted 2 months ago
Enjoyed outstanding service from Jack and Ben at The Audiobarn after part-exchanging my PMC speakers for a pair of Spendor D7.2’s in light oak. Very professional, responsive and price competitive. Old school customer service that is rare these days. Communication was excellent throughout and Ben actually travelled down to West Sussex to facilitate the exchange and offer assistance in setting up my two REL Subs. They went that extra mile in ensuring I was fully satisfied with the customer experience. I have no reservation in recommending this company to anyone looking for that personal touch that money just can’t buy. Keep up the good work guys!
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Posted 2 months ago
My 2 visits to The Audiobarn were separated by many years but the service was just as excellent on both occasions. My first visit was soon after opening and Jack guided me to a set of HiFiman headphones and insisted I take them home to trial them. My second visit earlier this year to trial another headphone on-site was a very relaxing experience where Jack and the guys did everything possible to replicate my home setup. Unsurprisingly I now have another pair of high end headphones.
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Posted 2 months ago
Brilliant experience from start to finish. Nothing was too much trouble for them I was helped all the way setting up etc. many thanks
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Posted 2 months ago
Very happy with the service from the Audiobarn team. Very flexible when I trying combinations in the listening rooms and the installation was great.
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Posted 2 months ago
My experience with the guys at Audiibarn have been first class. Giving me great advice, plenty of time to listen to the speakers I had short listed. Also thanks for the provision of hook-up my amp and disc spinner. I highly recommend Audiobarn to anyone who's looking to invest in AV equipment.
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Posted 2 months ago
As always, professional, helpful and Knowledgeable and great gear too! My last purchases was an upgrade to my Linn LP12. Lingo 4 power supply and a Hena MC Cartridge. Very happy. Thanks Ben for your help.
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Posted 2 months ago
The Audiobarn is rated 5.0 based on 738 reviews