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The Audiobarn Reviews

5.0 Rating 775 Reviews
100 %
of reviewers recommend The Audiobarn
5.0
Based on 775 reviews
Customer Service
Communication Channels
Telephone, Email
Read The Audiobarn Reviews

About The Audiobarn:

We are passionate about helping you find the best Hi-Fi to bring musical enjoyment. Customer service is our highest priority.

Visit Website

Phone:

01279 454 860

Email:

info@theaudiobarn.co.uk

Location:

2 Feltimores Park,
Chalk Lane,
Harlow
Essex
CM17 0PF

The Audiobarn 5 star review on 26th October 2025
Ian H
The Audiobarn 5 star review on 26th October 2025
Ian H
The Audiobarn 5 star review on 18th April 2025
Ray M
The Audiobarn 5 star review on 18th April 2025
Ray M
The Audiobarn 5 star review on 31st March 2025
David M
The Audiobarn 5 star review on 6th December 2024
Simon G
The Audiobarn 5 star review on 6th December 2024
Simon G
32
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Jack and Graeme set a new level of customer service. Nothing is too much of an ask. I have been working with them for over ten years now on building my dream system-and there is no doubt we have far exceeded that in all regards! Can't wait to see where we go next!
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Posted 7 hours ago
Purchasing experience could not have been bettered anywhere. Easy to find location, plenty of parking, easy to make contact, great demo facility, structured adviced based on customer expectations and requirements. I would not bother going elsewhere.
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Posted 1 day ago
A visit to the Audio Barn is an adventure in sound, with a friendly personal service. Hi Fi and headphones purchased - AMAZING
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Posted 6 days ago
Excellent service. Lots of communication and answering of my questions and a really valuable home demo of the system. Thank you.
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Posted 6 days ago
The Audiobarn staff are experts on all things HiFi. The listening rooms are first class, the best I've experienced. You are made to feel very welcome, within a relaxed environment. There is no sales pressure, just patient expert advice provided to help customers to make wise decisions. Following the recent purchase of new Dali speakers, Audiobarn staff kept in regular contact, re. arrangements for despatch / home delivery and post sales support.
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Posted 1 week ago
Professional and easy to deal with; all questions answered. They went to the trouble of contacting the manufacturer to make sure that the component was fully compatible with an existing device in my system. And it was.
The Audiobarn 5 star review on 11th June 2026
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Posted 1 month ago
Friendly and professional team
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Posted 1 month ago
Good price on cartridge and Jack arranged for cartridge to be fitted.
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Posted 1 month ago
Jack and the team provide excellent service, knowledge and advice. The trade in deals aren't bad either
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Posted 1 month ago
Jack and Graham made the journey to my house three times. Firstly to install a loan pair of Kudos 707 speakers (quite heavy for one person to move safely) with the correct Naim crossover for a trial at home. Secondly to collect the loan items and re-install my Kudos 606 speakers. Finally when I decided to purchase the 707s, Jack negotiated a discount from Kudos and then delivered and exchanged the speakers and crossover. This made the trial and purchase very easy.
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Posted 2 months ago
Returned to Audiobarn for purchase of new cartridge. Jack recommended the Hana ML for upgrade to my Clearaudio Concept turntable. Service was excellent and fitted new cartridge for me. Will always return to these guys as they are honest and value their expertise. Also purchased Primare amp and interconnects.
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Posted 3 months ago
Good demo rooms and one of the few dealers who ( in my experience ) return my calls and emails and do what they say their going to do. Professional service
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Posted 3 months ago
I've bought much of my system from the Audiobarn over the years. The team there are all very knowledgeable, and give good advice on system matching etc. Highly recommended.
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Posted 3 months ago
Absolutely outstanding customer service received. Jack and the team at Audiobarn are highly knowledgeable and passionate about hifi which comes across in their can-do attitude. They are an absolute pleasure to deal with.
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Posted 3 months ago
Audiobarn is made brilliant by the people, they are true enthusiasts!! At not point did it feel like a hard sell. They are pragmatic and think on their feet. Initially I used them for a Repair on a old Rega turntable, which the did in 24 hours! I will go back to them again!
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Posted 3 months ago
I find Audiobarn a great team to deal with. Very patient, helpful and friendly. I purchased a Mola Mola Tambaque, for which they gave me a great trade-in price towards a Grimm MU2, which I am so happy with. I'm thinking of upgrading my speakers soon, and they will be my first port of call.
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Posted 4 months ago
have visited Audio barn several times over the last two years, they must've wondered whether I was ever gonna buy anything. They have always been extremely helpful and knowledgeable, Ben called me at the end of last year to let me know about the New REL carbons I just had to go and hear them for myself.
The Audiobarn 5 star review on 2nd March 2026 The Audiobarn 5 star review on 2nd March 2026
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Posted 4 months ago
Knowleadgable staff, incredible selection of equipemnt all of which is presented in beautiful surroundings. I cannot reccomend the Audio Barn any more highly. We shared our 'brief' with Ben who took time to put together three comparable systems for us to listen to. No rush, no hard sell, just good coffee and quiet, attentive support provided throughout. Our new system was keenly priced, ordered quickly and upon delivery, we were offered different options for setup. Aftercare support (equally important) has been as good as the pre-sales. Well worth a visit.
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Posted 4 months ago
Service from Ben and team has been fantastic. Don’t be tempted to buy from just anyone- the support and after sales to help you get the most from your spend is first class. Awesome kit recommendations too to make sure you enjoy wha you’re spending on
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Posted 5 months ago
The service from all at Audiobarn was exceptional. I was allowed the best part of 2 hours to demo the P3 RS and the Elex MK4 that I was considering with my own vinyl. The service, the audio rooms (and the coffee) were exemplary. This is the one place you must visit if you have any interest in improving your audio. Ben,Jack and Graeme will take care of you.
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Posted 5 months ago
The Audiobarn is rated 5.0 based on 775 reviews