The Audiobarn Reviews

Name: The Audiobarn
Address: 2 Feltimores Park, Chalk Lane, Harlow, Essex
Rating: 5.00

5.0 Rating 734 Reviews

100 %

of reviewers recommend The Audiobarn

5.0

Based on 734 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Audiobarn:

We are passionate about helping you find the best Hi-Fi to bring musical enjoyment. Customer service is our highest priority.

Visit Website

Phone:

01279 454 860

Email:

info@theaudiobarn.co.uk

Location:

2 Feltimores Park,
Chalk Lane,
Harlow
Essex
CM17 0PF

The Audiobarn 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

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English

“Absolutely top-notch service. The team at Audiobarn are exceptional - friendly, responsive, and always willing to offer honest advice. Jack and his colleagues go the extra mile, keeping in touch and delivering excellent advice and recommendations on top-tier equipment. Their service feels both personal and professional, which is why I keep returning for every new hi-fi purchase.”

Helpful Report

Posted 3 days ago

“Very easy and helpful to deal with. They obviously know what they are doing, offer some great products and allow you plenty of time to make up your own mind without pushing. I found them convenient to visit with good parking and excellent demo facilities, they installed and set up my purchases with meticulous attention to detail. Very much recommended.”

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Posted 6 days ago

“I have mobility issues & cant drive so getting to their showroom from Southend is near impossible. Thankfully when i rang them and spoke to Ben Radford & explained about wanting to add a Roon Core to my system he went through a couple of options and said " No Problem I will come to you, set everything up leave it with you for a week , so you can listen with your own equipment and make your own mind without any pressure. I ended up with a Zen Mini that was 18 months ago. Customer service so good I reciently bought T + A Symphonia ( ordered one after a 10 minute home demonstration)”

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Posted 1 week ago

“I’ve visited two or three upper end HiFi dealerships but Audiobarn is far and away a leader. Their knowledge of the products they sell, the suitability to the equipment one already owns and their attention to detail to get the best from it, is exemplary. Ben, Graeme and Jack have been nothing short of outstanding in their care and effort to take my system to another level. I have nothing but praise for Audiobarn and would not hesitate to recommend testing them out.”

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Posted 1 week ago

“Audiobarn is without doubt the number 1 place to go for all your Requirements ,Staff are 2nd to none the best Service you will get anywhere. Bought some Amazing Kit from here Recently and it sounds absolutely Superb,Demo's on the Premises are Exactly what you want,no Hard Sale stuff going on here. Wide range of everything available just check the Website. Extremely Knowledgeable, you buy what you want not what they want you to have. Hugely Recommended, go once and you won't go anywhere else i promise you,even set your Kit up and no Extra Cost. BRILLIANT”

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Posted 1 week ago

“personalised, professional and very knowledgeable service from an enthusiastic team. I have grown and changed my audio needs oer the last 10 years and they have installed several different systems around the house. I am so pleased with my audio and i love listening to the sounds.”

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Posted 1 week ago

“The Audiobarn is a superb hifi retailer. When my ancient Linn LP12 needed a full upgrade including plinth,motor,bearing and power supply the advice,help and service was excellent. I now have what sounds like a whole new record collection…..thank you to Jack and to Steve who built up my LP12.”

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Posted 2 weeks ago

“I have been a customer at Audiobarn for many years and always had a Very Good Experience always helpful and very knowledgeable. If I have a minor problem regarding the technical side of my hifi Jack or member of Staff would talk me through which always gives me confidence to buy from Audiobarn Very Happy”

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Posted 2 weeks ago

“I contacted Audibarn as my local AD didn't stock the speakers I wanted and I couldn't be happier with the service. From start to finish Jack went above & beyond, especially for someone who had no previous business with them. The speakers are amazing and the advice from my peristant questioning was also second to none. Whilst I am loyal to my local supplier it goes without saying that should I require anything further that he's not able to provide then Audiobarn will 100% be the first alternative I try.”

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Posted 2 weeks ago

“I received great service from Audiobarn, offered a good trade in deal and Steve was brilliant installing the new Hana Umami Red cartridge on my Ekos SE pickup arm.”

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Posted 2 months ago

“Enjoyed outstanding service from Jack and Ben at The Audiobarn after part-exchanging my PMC speakers for a pair of Spendor D7.2’s in light oak. Very professional, responsive and price competitive. Old school customer service that is rare these days. Communication was excellent throughout and Ben actually travelled down to West Sussex to facilitate the exchange and offer assistance in setting up my two REL Subs. They went that extra mile in ensuring I was fully satisfied with the customer experience. I have no reservation in recommending this company to anyone looking for that personal touch that money just can’t buy. Keep up the good work guys!”

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Posted 2 months ago

“My 2 visits to The Audiobarn were separated by many years but the service was just as excellent on both occasions. My first visit was soon after opening and Jack guided me to a set of HiFiman headphones and insisted I take them home to trial them. My second visit earlier this year to trial another headphone on-site was a very relaxing experience where Jack and the guys did everything possible to replicate my home setup. Unsurprisingly I now have another pair of high end headphones.”

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Posted 2 months ago

“Brilliant experience from start to finish. Nothing was too much trouble for them I was helped all the way setting up etc. many thanks”

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Posted 2 months ago

“Very happy with the service from the Audiobarn team. Very flexible when I trying combinations in the listening rooms and the installation was great.”

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Posted 2 months ago

“My experience with the guys at Audiibarn have been first class. Giving me great advice, plenty of time to listen to the speakers I had short listed. Also thanks for the provision of hook-up my amp and disc spinner. I highly recommend Audiobarn to anyone who's looking to invest in AV equipment.”

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Posted 2 months ago

“As always, professional, helpful and Knowledgeable and great gear too! My last purchases was an upgrade to my Linn LP12. Lingo 4 power supply and a Hena MC Cartridge. Very happy. Thanks Ben for your help.”

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Posted 2 months ago

“The Audiobarn has been my go to place since 2019, and that's where I first had the pleasure of meeting Jack. Hence the team has grown now with Ben,Graeme and Steve. The customer service is excellent as always and the I will continue to use the Audiobarn for many more years to come. Great relaxed surroundings, knowledgeable staff, excellent customer service. Great work gents!!”

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Posted 2 months ago

“Good service and always helpful. Highly recommended.”

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Posted 2 months ago

“The guys at Audiobarn have always been very professional, helpful and friendly. My interactions have been by phone or email and in all cases they have responded rapidly, giving sensible and clear advice and help, without me ever feeling pressurised. Despatch of goods has been without problems - the courier service they employ has been excellent.”

The Audiobarn 5 star review on 26th August 2025

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Posted 2 months ago

“Brilliant service all round! I was looking to buy a Linn Sondek LP12, DSM, and speakers, and after a bit of searching and reading online reviews, I decided to visit The Audiobarn. The location is great. I live in east London, near Stratford, and was able to get to Audiobarn in around half an hour by car thanks to the M11, finding myself surrounded by farms and peace and quiet. The listening room I used was great, and Ben was really helpful explaining the alternatives which might be suitable for my home. When my new Linn system was delivered, the team had tailored it to work with my new book case (I don't have a dedicated listening room like a lot of audiophiles seem to have), principally ensuring the cable length worked, and adapting the electric plug so it would fit round the back of the book case. Although I did run into a problem (through no fault of Audiobarn, the stylus was revealed to be faulty after a couple of weeks), the team were very responsive, and got Linn to send a replacement quickly. Steve, an LP12 expert, visited to fit the new stylus, and even took the time to ensure the LP12 was calibrated perfectly. Very impressed, and I'll probably be seeking an upgrade from Audiobarn at some point.”

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Posted 2 months ago

The Audiobarn is rated 5.0 based on 734 reviews