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The Audiobarn Reviews

5.0 Rating 728 Reviews
100 %
of reviewers recommend The Audiobarn
5.0
Based on 728 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Audiobarn Reviews

About The Audiobarn:

We are passionate about helping you find the best Hi-Fi to bring musical enjoyment. Customer service is our highest priority.

Visit Website

Phone:

01279 454 860

Email:

info@theaudiobarn.co.uk

Location:

2 Feltimores Park,
Chalk Lane,
Harlow
Essex
CM17 0PF

The Audiobarn 5 star review on 26th October 2025
Ian H
The Audiobarn 5 star review on 26th October 2025
Ian H
The Audiobarn 5 star review on 18th April 2025
Ray M
The Audiobarn 5 star review on 18th April 2025
Ray M
The Audiobarn 5 star review on 31st March 2025
David M
The Audiobarn 5 star review on 6th December 2024
Simon G
The Audiobarn 5 star review on 6th December 2024
Simon G
32
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
The Audiobarn is a superb hifi retailer. When my ancient Linn LP12 needed a full upgrade including plinth,motor,bearing and power supply the advice,help and service was excellent. I now have what sounds like a whole new record collection…..thank you to Jack and to Steve who built up my LP12.
Helpful Report
Posted 1 day ago
I have been a customer at Audiobarn for many years and always had a Very Good Experience always helpful and very knowledgeable. If I have a minor problem regarding the technical side of my hifi Jack or member of Staff would talk me through which always gives me confidence to buy from Audiobarn Very Happy
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Posted 2 days ago
I contacted Audibarn as my local AD didn't stock the speakers I wanted and I couldn't be happier with the service. From start to finish Jack went above & beyond, especially for someone who had no previous business with them. The speakers are amazing and the advice from my peristant questioning was also second to none. Whilst I am loyal to my local supplier it goes without saying that should I require anything further that he's not able to provide then Audiobarn will 100% be the first alternative I try.
The Audiobarn 5 star review on 26th October 2025 The Audiobarn 5 star review on 26th October 2025
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Posted 3 days ago
I received great service from Audiobarn, offered a good trade in deal and Steve was brilliant installing the new Hana Umami Red cartridge on my Ekos SE pickup arm.
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Posted 1 month ago
Enjoyed outstanding service from Jack and Ben at The Audiobarn after part-exchanging my PMC speakers for a pair of Spendor D7.2’s in light oak. Very professional, responsive and price competitive. Old school customer service that is rare these days. Communication was excellent throughout and Ben actually travelled down to West Sussex to facilitate the exchange and offer assistance in setting up my two REL Subs. They went that extra mile in ensuring I was fully satisfied with the customer experience. I have no reservation in recommending this company to anyone looking for that personal touch that money just can’t buy. Keep up the good work guys!
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Posted 1 month ago
My 2 visits to The Audiobarn were separated by many years but the service was just as excellent on both occasions. My first visit was soon after opening and Jack guided me to a set of HiFiman headphones and insisted I take them home to trial them. My second visit earlier this year to trial another headphone on-site was a very relaxing experience where Jack and the guys did everything possible to replicate my home setup. Unsurprisingly I now have another pair of high end headphones.
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Posted 1 month ago
Brilliant experience from start to finish. Nothing was too much trouble for them I was helped all the way setting up etc. many thanks
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Posted 1 month ago
Very happy with the service from the Audiobarn team. Very flexible when I trying combinations in the listening rooms and the installation was great.
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Posted 1 month ago
My experience with the guys at Audiibarn have been first class. Giving me great advice, plenty of time to listen to the speakers I had short listed. Also thanks for the provision of hook-up my amp and disc spinner. I highly recommend Audiobarn to anyone who's looking to invest in AV equipment.
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Posted 2 months ago
As always, professional, helpful and Knowledgeable and great gear too! My last purchases was an upgrade to my Linn LP12. Lingo 4 power supply and a Hena MC Cartridge. Very happy. Thanks Ben for your help.
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Posted 2 months ago
The Audiobarn has been my go to place since 2019, and that's where I first had the pleasure of meeting Jack. Hence the team has grown now with Ben,Graeme and Steve. The customer service is excellent as always and the I will continue to use the Audiobarn for many more years to come. Great relaxed surroundings, knowledgeable staff, excellent customer service. Great work gents!!
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Posted 2 months ago
Good service and always helpful. Highly recommended.
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Posted 2 months ago
The guys at Audiobarn have always been very professional, helpful and friendly. My interactions have been by phone or email and in all cases they have responded rapidly, giving sensible and clear advice and help, without me ever feeling pressurised. Despatch of goods has been without problems - the courier service they employ has been excellent.
The Audiobarn 5 star review on 26th August 2025
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Posted 2 months ago
Brilliant service all round! I was looking to buy a Linn Sondek LP12, DSM, and speakers, and after a bit of searching and reading online reviews, I decided to visit The Audiobarn. The location is great. I live in east London, near Stratford, and was able to get to Audiobarn in around half an hour by car thanks to the M11, finding myself surrounded by farms and peace and quiet. The listening room I used was great, and Ben was really helpful explaining the alternatives which might be suitable for my home. When my new Linn system was delivered, the team had tailored it to work with my new book case (I don't have a dedicated listening room like a lot of audiophiles seem to have), principally ensuring the cable length worked, and adapting the electric plug so it would fit round the back of the book case. Although I did run into a problem (through no fault of Audiobarn, the stylus was revealed to be faulty after a couple of weeks), the team were very responsive, and got Linn to send a replacement quickly. Steve, an LP12 expert, visited to fit the new stylus, and even took the time to ensure the LP12 was calibrated perfectly. Very impressed, and I'll probably be seeking an upgrade from Audiobarn at some point.
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Posted 2 months ago
The guys here are very helpful and happy to spend the time mixing and matching equipment to get you to the right system.
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Posted 3 months ago
Excellent services from Audiobarn. They efficiently sorted out a small problem with my turntable. Great buyer experience!!
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Posted 3 months ago
Even though they are at the other end of the country from me, The Audiobarn team have provided great advice and excellent products. I look forward to using their services again in future.
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Posted 3 months ago
Friendly, knowledgable, sophisticated staff and facility. Impressive. Excellent service standard on offer at all points of the process.
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Posted 3 months ago
Had another great experience shopping at the Audiobarn, resulting in the introduction of a pretty transformational NAP 250 into my system, which is making my Kudos 606 speakers really sing.
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Posted 3 months ago
Ex-dem purchase, handled very well. Very well packed and exactly as described.
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Posted 4 months ago
The Audiobarn is rated 5.0 based on 728 reviews