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The Audiobarn Reviews

5.0 Rating 633 Reviews

100 %

of reviewers recommend The Audiobarn

Company Reviews

Product Reviews

5.0

Based on 633 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Audiobarn:

We are passionate about helping you find the best Hi-Fi to bring musical enjoyment. Customer service is our highest priority.

Visit Website

Phone:

01279 454 860

Email:

info@theaudiobarn.co.uk

Location:

2 Feltimores Park,
Chalk Lane,
Harlow
Essex
CM17 0PF

The Audiobarn 5 star review on 13th February 2024

The Audiobarn 5 star review on 10th February 2024

The Audiobarn 5 star review on 27th November 2023

The Audiobarn 5 star review on 16th November 2022

The Audiobarn 5 star review on 23rd August 2022

The Audiobarn 5 star review on 6th August 2022

The Audiobarn 5 star review on 1st August 2022

19

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’d like to commend the Audiobarn for the stellar service they gave to me over the last couple of years in updating my hi fi system and the introduction to the world of Naim separates. This was accompanied with a new Rega P8 turntable. It was a pleasure to deal with team (Jack, Ben, Graham) and have clear advice relating to options and later demonstrations of the alternatives that might meet my aspirations. Final installation and aftersales was an absolute pleasure. I expect and hope to be a long-term customer.”

Posted 2 months ago

“Friendly and relaxed service and demonstrations in lovely environment and with no sales pressure. Pertinent and valuable advice offered when requested which helped with final decisions. Went the 'extra mile' in accommodating requirements which helped very much in coming to a final decision. Great job with installation clean and tidy with nothing too much trouble. Very pleased with system.”

Posted 2 months ago

“I bought my Degritter online from Jack at Audiobarn: I received the utmost customer care that I thought had long since disappeared. I felt then and now, that I was/am a valued customer and have no hesitation in either recommending Audiobarn or indeed, going to them for sales or advice.”

Posted 2 months ago

“Great service from all the team. Had extended home demos of various top end streamers in my Naim based system. Ben recommended I try the shanyata Everest in my system rather than a front end upgrade. After an home demo I decided this was the way to go with an uplift in performance was beyond what I was expecting. Great communication and advise and overall an excellent experience dealing with all the team at Audiobarn.”

Posted 2 months ago

“This is the first time I have made a purchase from the Audiobarn (DCS Bartok) and I have been really impressed with the service and support Jack and Ben have provided. From Jack’s advice before I made the purchase to their welcome and generosity when I visited their premises to demo. Throw in a home demo of a potential future upgrade and a very positive experience overall.”

The Audiobarn 5 star review on 10th February 2024

Posted 2 months ago

“Old fashioned genuine customer care coupled with unfettered expertise. Jack, Ben and Graham tailored their advice to my requirements and patiently held my hand throughout the process over a period of months. As perfectionists, they refused to sign-off on installation until 5 hours had passed. Impressive! And the end product - the quality of the sound system is utterly magical. Do I expect to buy again from The Audiobarn? Yes.”

Posted 2 months ago

“Purchased an NDX-PS from Audiobarn; they were very easy to deal with and delivered the power supply to my door. When I had a problem with my ND5 XS streamer, (not purchased from them) they identified the problem and saved me a great deal of money (and embarassment) by sorting out the problem in-house. For this, I am really grateful, and will use them in future if I buy any more Naim equipment.”

Posted 3 months ago

“Requested audtion of the Primare SPA25. Upon arrival greeted with cup of coffee and sat back to be immersed in quality of the sound. Great service, polite & friendly. Would definitely recommend The Audio Barn for professional service.”

Posted 3 months ago

“Excellent service from the guys at The Audiobarn. I wanted new speakers so Ben arranged for me to come in and audition 4. I had a relaxed couple of hours listening to the speakers which were fed by the same Naim kit as I have at home. I whittled it down to 2 that I liked very much and Ben kindly agreed to bring them to my home (quite a distance away) and set them up for a home audition. I listened to the first pair for a couple of weeks then they brought the second pair that I auditioned for several weeks. One pair really stood out, so I'm now the very happy owner of a pair of Kudos Titan 606 speakers, which of course they installed and setup for me in my lounge. They have an amazing sound and are perfectly matched with my Naim amplification. I am a very happy customer who will be back for more. I highly recommend The Audiobarn.”

Posted 3 months ago

“Ben proved very patient with me whilst I went through the pros and cons of a Chord M-Scaler and Auralic Aries G1.1, and also explained how I could improve the system I already have. I am very pleased with my purchase and the service received. I have since been back for more equipment.”

Posted 3 months ago

“I initially visited the Audiobarn for some advice on an issue I had with my existing setup and was able to have a relaxed and friendly chat with Jack and Ben. They invited me to have a look around the premises and I came away happily with a new Preamp. During my visit and just as I left, I mentioned in passing how much I liked the look of the Rega 50th Anniversery turntable on display. On receipt of the emailed Preamp receipt Jack mentioned that the turntable was only being manufactured until the end of the year. I was back in two weeks to buy the last one available before Christmas, which they set-up for me. I look forward to upgrading other components in the future and can highly recommend a visit.”

Posted 3 months ago

“In the last quarter of 2023, I contacted the team at The Audiobarn, intending to put a system together for myself. My preferred speakers were ATC SCM40As. Having purchased a Preamplifier I spoke to the team at The Audiobarn who were more than happy to allow me to demonstrate my Preamp at their premises. A demo was booked - I was left alone to play and listen to music with no pressure to purchase. I subsequently purchased a pair of ATC SCM40As from The Audiobarn, now paired with an LTA Preamp. (The sound is not disappointing.) The team at The Audiobarn offered well-informed opinions with (again) no pressure to purchase. The speakers arrived ahead of schedule and were in perfect condition. The Audiobarn's communication throughout my time dealing with them was clear, respectful and timely. A point I would also like to mention is their knowledge of brands they do not hold, this was proven in our conversation regarding other equipment. It's been a pleasurable experience dealing with Jack, Ben and Graeme. Their opinions would be a good starting point and I would recommend their services with confidence. Sincerely Peter.”

Posted 3 months ago

“Friendly unintimidating dealer to visit. I was able to compare equipment at a leisurely pace in very pleasant surroundings. By my calling ahead, Ben had helpfully been able to set up a system I was familiar with so I could evaluate more readily. I enjoyed the sound I was hearing so made a purchase, thank you.”

Posted 3 months ago

“Super friendly, super helpful. Very knowledgeable about products, suggesting suitable brands to try based on requirements. Overall very professional”

Posted 3 months ago

“Helpful and happy to go the extra mile! Very impressed with these guys .. now my first port of call.”

Posted 3 months ago

“The Audiobarn is one of the very few Hi Fi retailers that I would highly recommend. They differentiate themselves from their competitors by not 'selling' products but by providing highly knowledgeable advice, down-to-earth friendly service, and a wide range of excellent brands. I found Jack and the team to be extremely helpful, patient and accommodating. My recent purchase was an AC mains cable from Audionote which really helped improve the performance of my AudioNote Cobra Amp. The Amp itself is one of the best integrated valve amps around (read the numerous reviews) and the cable was a perfect suggestion as to how to squeeze even better performance from the unit.”

Posted 3 months ago

“Fabulous, bespoke service, with careful attention to my needs, not the sale: yet again I've been hugely impressed with Jack and the guys as I went about deciding on new speakers. From a very attentive matching of my system and my sound sense in auditioning to the smooth purchasing experience and installing the brilliant ATC50s. These guys are as good as it gets and offer the type of customer experience I would expect from a Saville Row tailor (without the snobbery). I have bought small and high-cost items from Jack, and it's the same every time. Total class.”

Posted 3 months ago

“Thanks to Ben and the team at AudioBarn. They helped me to update my system, provided excellent advice and offered great demo sessions and coffee. I had my Linn LP 12 serviced as well, pleasantly surprised by how much work was put into this and the sourcing of alternative items, made the whole process super easy. Now it sounds like new. Will I use AudioBarn again, yes! I'm already planning my next upgrade.”

Posted 3 months ago

“The advice, technical knowledge, customer service and facilities at Audiobarn are all excellent. Their range of equipment is very wide and they have a great demo space. Nothing is too much trouble and everything is geared to making the right decision without any pressure to make a purchase.”

Posted 3 months ago

“I could not rate the Audiobarn more highly; excellent range and customer service is at the forefront of everything they do. Jack could not have been more helpful in steering me around the Naim range for my second visit (ATC speakers first time). He answered all my questions, dumb or otherwise, with clarity from a deep knowledge and there was no pressure. I will definitely return!”

Posted 3 months ago

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The Audiobarn is rated 5.0 based on 633 reviews