The Audiobarn Reviews

Name: The Audiobarn
Address: 2 Feltimores Park, Chalk Lane, Harlow, Essex
Rating: 5.00

5.0 Rating 725 Reviews

100 %

of reviewers recommend The Audiobarn

5.0

Based on 725 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Audiobarn:

We are passionate about helping you find the best Hi-Fi to bring musical enjoyment. Customer service is our highest priority.

Visit Website

Phone:

01279 454 860

Email:

info@theaudiobarn.co.uk

Location:

2 Feltimores Park,
Chalk Lane,
Harlow
Essex
CM17 0PF

The Audiobarn 5 star review on 18th April 2025

Ray M

The Audiobarn 5 star review on 31st March 2025

David M

The Audiobarn 5 star review on 6th December 2024

Simon G

The Audiobarn 5 star review on 28th October 2024

Jeremy T

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I received great service from Audiobarn, offered a good trade in deal and Steve was brilliant installing the new Hana Umami Red cartridge on my Ekos SE pickup arm.”

Helpful Report

Posted 1 week ago

“Enjoyed outstanding service from Jack and Ben at The Audiobarn after part-exchanging my PMC speakers for a pair of Spendor D7.2’s in light oak. Very professional, responsive and price competitive. Old school customer service that is rare these days. Communication was excellent throughout and Ben actually travelled down to West Sussex to facilitate the exchange and offer assistance in setting up my two REL Subs. They went that extra mile in ensuring I was fully satisfied with the customer experience. I have no reservation in recommending this company to anyone looking for that personal touch that money just can’t buy. Keep up the good work guys!”

Helpful Report

Posted 1 week ago

“My 2 visits to The Audiobarn were separated by many years but the service was just as excellent on both occasions. My first visit was soon after opening and Jack guided me to a set of HiFiman headphones and insisted I take them home to trial them. My second visit earlier this year to trial another headphone on-site was a very relaxing experience where Jack and the guys did everything possible to replicate my home setup. Unsurprisingly I now have another pair of high end headphones.”

Helpful Report

Posted 1 week ago

“Brilliant experience from start to finish. Nothing was too much trouble for them I was helped all the way setting up etc. many thanks”

Helpful Report

Posted 1 week ago

“Very happy with the service from the Audiobarn team. Very flexible when I trying combinations in the listening rooms and the installation was great.”

Helpful Report

Posted 2 weeks ago

“My experience with the guys at Audiibarn have been first class. Giving me great advice, plenty of time to listen to the speakers I had short listed. Also thanks for the provision of hook-up my amp and disc spinner. I highly recommend Audiobarn to anyone who's looking to invest in AV equipment.”

Helpful Report

Posted 2 weeks ago

“As always, professional, helpful and Knowledgeable and great gear too! My last purchases was an upgrade to my Linn LP12. Lingo 4 power supply and a Hena MC Cartridge. Very happy. Thanks Ben for your help.”

Helpful Report

Posted 2 weeks ago

“The Audiobarn has been my go to place since 2019, and that's where I first had the pleasure of meeting Jack. Hence the team has grown now with Ben,Graeme and Steve. The customer service is excellent as always and the I will continue to use the Audiobarn for many more years to come. Great relaxed surroundings, knowledgeable staff, excellent customer service. Great work gents!!”

Helpful Report

Posted 2 weeks ago

“Good service and always helpful. Highly recommended.”

Helpful Report

Posted 2 weeks ago

“The guys at Audiobarn have always been very professional, helpful and friendly. My interactions have been by phone or email and in all cases they have responded rapidly, giving sensible and clear advice and help, without me ever feeling pressurised. Despatch of goods has been without problems - the courier service they employ has been excellent.”

The Audiobarn 5 star review on 26th August 2025

Helpful Report

Posted 2 weeks ago

“Brilliant service all round! I was looking to buy a Linn Sondek LP12, DSM, and speakers, and after a bit of searching and reading online reviews, I decided to visit The Audiobarn. The location is great. I live in east London, near Stratford, and was able to get to Audiobarn in around half an hour by car thanks to the M11, finding myself surrounded by farms and peace and quiet. The listening room I used was great, and Ben was really helpful explaining the alternatives which might be suitable for my home. When my new Linn system was delivered, the team had tailored it to work with my new book case (I don't have a dedicated listening room like a lot of audiophiles seem to have), principally ensuring the cable length worked, and adapting the electric plug so it would fit round the back of the book case. Although I did run into a problem (through no fault of Audiobarn, the stylus was revealed to be faulty after a couple of weeks), the team were very responsive, and got Linn to send a replacement quickly. Steve, an LP12 expert, visited to fit the new stylus, and even took the time to ensure the LP12 was calibrated perfectly. Very impressed, and I'll probably be seeking an upgrade from Audiobarn at some point.”

Helpful Report

Posted 3 weeks ago

“The guys here are very helpful and happy to spend the time mixing and matching equipment to get you to the right system.”

Helpful Report

Posted 1 month ago

“Excellent services from Audiobarn. They efficiently sorted out a small problem with my turntable. Great buyer experience!!”

Helpful Report

Posted 2 months ago

“Even though they are at the other end of the country from me, The Audiobarn team have provided great advice and excellent products. I look forward to using their services again in future.”

Helpful Report

Posted 2 months ago

“Friendly, knowledgable, sophisticated staff and facility. Impressive. Excellent service standard on offer at all points of the process.”

Helpful Report

Posted 2 months ago

“Had another great experience shopping at the Audiobarn, resulting in the introduction of a pretty transformational NAP 250 into my system, which is making my Kudos 606 speakers really sing.”

Helpful Report

Posted 2 months ago

“Ex-dem purchase, handled very well. Very well packed and exactly as described.”

Helpful Report

Posted 3 months ago

“Jack and the team at The Audiobarn have been very patient with me and my approach to choosing equipment. For my most recent purchases (fifth time now since I started purchasing from Jack in 2019) it required Jack and the team to coordinate some difficult to source items to demonstrate the various elements. The range of equipment carried and knowledge of The Audiobarn team is exemplary.”

Helpful Report

Posted 4 months ago

“Very helpful and informative. Nothing was too much trouble and all my questions were answered by Ben very thoroughly. Thank you very mich”

Helpful Report

Posted 4 months ago

“Right from the start of my initial enquiries regarding cartridge change, Audiobarn was quick to reply and advise with no feelings of pressure to buy from. Infact they was the only ones that could be bothered to respond. Got a good deal from them once my decision had been made.”

Helpful Report

Posted 4 months ago

The Audiobarn is rated 5.0 based on 725 reviews