I purchased shower curtains on March 21 ($189) and since the color was wrong returned them on April 1. Return delivery was confirmed. It is now June 1 and still no credit received. I called The Company Store today and learned that due to system limitations refunds are NOT automatically processed but can only be done manually by calling customer service. If I had not called to inquire I would not have received my refund! This is an egregious policy and to be honest I question it's legality. Quite a way to run a business! Maybe it's because you've been purchased by Home Depot that will cut any corners it can to make a profit. I am a long time Company Store customer but will think twice about ever doing business with you again.
3 years ago
The Company Store has a
2.3
average rating
from
3
reviews