I have also fallen fowl of this company. I have a full diamond eternity ring. Firsty, my ring had to be returned as it was not hallmarked and now a diamond have fallen out, as shown allegedly due to a trauma, so it nicely gets them out of the 5 year guarantee! That's handy for them. I have to pay for a repair. What is the point of owning a ring you won't wear for fear of the diamonds falling out! Big disappointment. I have several inherited rings, very old, where this has never happened. This is not the way to conduct a business.
3 years ago
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