Worst experience ever!!! I bought a house full of furniture over a year ago.....a year full of waiting, many service appointments during the day while I work from home, damaged furniture delivered to my house and damage to the frame of my bedroom door by their delivery guys. I have an expensive desk chair that sheds ball bearing with grease on them ruining my rug they wouldn't replace the chair just the piston, 4 months to get a new piston installed and 6 months later the same problem is back! Since the chair was delivered June 2022 the year warranty is up I am left with a defective chair. I was told that if I want them to fix my damaged door frame I need to get a quote to have the work done. It is impossible to get someone to give a quote for anything these days let alone one just to fix a door frame. Why is it my job to get quotes anyway?What has happened to Quality products and Customer Service??