18th Street Ellenton, Fl Special order chair for over $700 and waited almost a year to receive the chair - told 3-6 months. We had to follow up many times because the company didn’t contact us to give us updates. Had chair 8 months before fabric before the side seams started separating. Got the runaround, sent in photos of issues. Asked for credit or money back. They said absolutely not. The company said that this chair ‘must be a lemon’. The company sent 3 different repair people to ‘fix’ the chair but the same problem reoccurred each time. We again asked for credit or money back. The company said no way and that they were done with us and no more help would be available. Poor quality item despite the company moto of ‘the highest quality merchandise’ Nothing but a giant pain and a loss of money. Stay away - far away. Protect your money and spend it elsewhere.