Sadly I have resorted to leaving bad review due to lack of action. I placed an order that was delivered, incomplete, in May. It is now mid-September and the last piece (an integral back cushion) was never delivered. Despite calls and emails, and very kind replies from the company, there has been no follow through. So I am left with two garden chairs that are meant to look like a set that basically looks shabby and is uncomfortable because of the missing cushion. I was told of delays at the factory and supply chain issues which I do appreciate in this climate. However the order should not have been shipped or indeed accepted if it was not ready.