Scot helped me. Pretty decent job. He understood what I needed and didn’t try to sway me away from what I stated. I loved the fact he listened. We even joked around. I was surprised when I got home to put my beds together and one of my beds had no hardware. I called twice to see if I could get the warehouse get the screws and the warehouse manager Matt wouldn’t answer the phone. I took a different approach and was transferred internally and only THEN did he pick up. They explained that the warehouse closes at 7 and I would need to be there before then to get the screws. Only problem is, I get off work at 7. I asked him to leave the hardware at the receptionist’s desk. He ensured he would. When I got there, they screws were not there and no one knew what I was talking about. Needless to say, the sales team is fine but the warehouse is a mess and is clearly managed by someone extremely lazy and careless when it comes to the customers. Probably won’t return for a while.