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Donald T
Went in and picked out a sectional on New Years Day. Salesman was helpful and nice. Seemed like a nice experience. Pretty much went down from there. Price went up AFTER the purchase due to a "mistake" on the price on the tag that was on the sectional (I even have a picture) Their mistake but but my problem. Was told "sorry and there was nothing they could do". I disagree. Couch finally came in 2 months later than we were told at the beginning and delivery was a bit of a disaster as far as communication and the delivery man were a little rude as well. I am NOT generally one to reach out and complain,but was frustrated enough that I contacted the GAHS about my experience. Their response was basically "Sorry to hear that. Hopefully we can do better next time." Don't believe that there will be a next time if this is how stuff runs. Had heard some good things about GAHS and had hoped for better. Funny thing was even the employees that I spoke to during all of this (not management) agreed the whole situation was messed up. I get things sometimes don't go right but just felt that as soon as the initial transaction was completed i became unimportant. Hopefully their furniture proves to be better than my experience in purchasing it.
3 years ago
Read The Great American Homestore Reviews
The Great American Homestore has a 4.6 average rating from 2,002 reviews