Terrible exchange policy and no returns if you’re not happy. They also forget to mention important information until after they are delivered, like sending you an open box item when you paid full price (as noted on the price tag) for a new item/adjustable bed frame. We were then told that it’s a mistake and they apologies for the confusion but didn’t fix the issue. We were not happy with yet another purchase and called the morning after delivery for an exchange and were told that they don’t offer returns and will only exchange for an equal priced item only! (which is the same item we have because it was the priciest piece) terrible policy, definitely will not recommend this place and will not shop here any more.