I purchased a 4K mattress and contacted the store a couple of days after we had it informing them I was not satisfied with the mattress and I wanted to return it. I was told to give it a couple of weeks and then decide. Well, my desire was to still return the mattress. It was at that point I was informed that I could bring it back but if I find something for a lesser price, I would lose the rest of my money. The salesman did not explain the policy but when I asked what was I signing, he only stated it is the form where I agree to have the old mattress removed before the new mattress arrives. I feel the terms and conditions should be explained before the sale is complete! It’s clearly misleading the customer for a sale.