Our sales consultant was excellent. He spend a considerable amount of time with us and was very helpful. Concerning delivery he never made a promise except to say custom orders generally take 3-4 weeks and he would inform us of any delay. This is a unique and excellent answer to our delivery request. He is truly a valuable asset to your corporation. Also to be noted: we ordered a leather living room set over 12 years ago from GAH and this one replaced that one. One can always expect excellent quality and excellent service from your staff and producers. Thank you for a job well done!!