Do not even enquire as this company is a massive scam and unorganised waste of time. I have been waiting for a refund for nearly 2 months and still not got it back. I have been contacting the company with no response and will have to take legal action soon. I inquired about the price of rhinoplasty and was given a cost but was told I needed a consultation to confirm (consultation is paid for whether you go ahead with surgery or not). I arrived at my consultation and the surgeon was over an hour late to see me, and then I found out he didn't even perform the surgery I asked for. I had to wait 2 weeks for a new consultation and made sure Harley Med checked that the new surgeon actually performed the correct surgery this time. I was then given a price and decided to go ahead with it. I was given a deadline to pay all the money upfront so I did. After I paid (a large amount of money) they called me and said that the surgeon might perform the surgery a different method and I have to pay them an additional £2000 to go ahead with the new surgery. It was a ridiculous call to try and get more money out of me so as I still had time to cancel and get a refund, I did. I had lost all faith in this company. The refund is minus the consultation cost so lost money here. They told me it could take 28 days to refund me the remainder. I had no contact after 28 days so emailed and they changed it to 28 working days. It has now been nearly 2 months and I have been contacting them with no response. It is a really large amount of money for them to hold on to and I am getting more worried I have been scammed. DO NOT USE THIS COMPANY!!!!!!!!