Good Morning! I'm hesitant to write an honest review. However, as a huge green chile fan and supporter of the Hatch Chile Store, I hope this will help with your production and service. On a very positive note, I was thoroughly impressed by the speed in which my emails were answered. I, also, like how I can receive credits, after referring friends and family to order from the Hatch Chile Store. These are excellent qualities and incentives. However, somewhere along the line, communication became confusing. Specifically, the phrase "first in, first out" was used quite frequently, when inquiring about when my order would be shipped. Honestly, I thought I had ordered early enough to receive my green chile products in a timely manner. I guess I was wrong. Yes, I understand that the weather and the pandemic constraints played a huge negative factor. For a chile addict, this delay was painful. Thankfully, as an optimist, I look forward to next year's smoother timeline. Once i received my order, I questioned the quality of the product. To date, I have used two bags of roasted, peeled, and chopped green chile. Oh, my goodness. Both bags were filled with endless seeds and excessive skins. I have never experienced such poor quality of a finished green chile product. As a result, the taste and flavor experience was hampered and had a low-key impact. Again, as a green chile addict, the anticipated high was a true let down. Finally, I feel the Mesilla Valley citizens are being ignored, when it comes to shopping locally for green chile products. I desperately miss having a small retail shop to purchase our roasted, peeled, and chopped green chile. To learn that the green chile needed to be shipped from Sacramento or Ohio or other distribution centers is disheartening. Please consider reopening a local shop for a few months to accommodate locals who want to shop here in the valley. If you need help, I would love to volunteer my time. Perhaps others would be interested, too. Please take care and stay healthy! All the best, Susan Colquitt Las Cruces, NM