The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,860 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,860 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 14th January 2026

The Hatch Chile Store 5 star review on 13th December 2025

Victor V

1774

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a ristra online and I was worried that it would arrive with broken peppers but it arrived perfectly intact. It was a nice full ristra that my daughter will enjoy for years.”

Helpful Report

(Hatch) - Posted 5 hours ago

“Alot of items to choose from and good explanation of product with pictures.”

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(Hatch) - Posted 5 hours ago

“I haven't received any order yet.”

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(Hatch) - Posted 13 hours ago

“Very good flavor and actually had some heat!!”

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(Hatch) - Posted 13 hours ago

“The two reistras I bought were shipped perfectly. Very beautiful. I hung them up right away. Thank you!”

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(Hatch) - Posted 14 hours ago

“I have been ordering fresh chilis in bulk from the hatch chili store without issues until august 2025 when I received rotten chilis that were growing black rot aka:mold! no one would even speak or respond to me to resolve this! I sent 14 Emails: heres proof and not ONE RESPONSE! Today they see this and respond... bad business.”

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Posted 1 day ago

“My order was delayed due to copping down my address wrong. It took twice as long as it should have once they get the address correct I got it in a few days.”

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(Hatch) - Posted 2 days ago

“I have ordered several things from this company and it is always packed with care and really, really good chile!!! I highly recommend doing business with this company...”

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(Hatch) - Posted 2 days ago

“I have always loved hatches chilies they have an awesome flavor when I lived in Arizona I used to go and get them where they roasted them and they were excellent I will be ordering more thank you so much for putting them up so we can order them. I would recommend them for anybody if they want some good chili”

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(Hatch) - Posted 4 days ago

“The mustard is the best! Not overly spicy or sweet…just the perfect whole grain mustard. I have handed out bottles to friends and family. That’s how much I like it. Shipping is fast and easy as well!”

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(Hatch) - Posted 4 days ago

“Given as a gift, but recipient said the green chile stew was delicious, a bit spicy but very good. Only problem I had was in shipping and delivery.”

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(Hatch) - Posted 5 days ago

“Delivered promptly with dry ice. Great hatch chile that can't be replicated and takes us home to New Mexico!”

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(Hatch) - Posted 5 days ago

“Excellent chile !!!”

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(Hatch) - Posted 5 days ago

“Love it! Bought and sent to my kids as well.”

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(Hatch) - Posted 5 days ago

“Was very pleased with my order”

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(Hatch) - Posted 5 days ago

“The Hatch Chiles Mild are awesome...the Rellenos not so much. They were overbreeded and tough. Sorry just a personal observation.”

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Posted 6 days ago

“This was my first order with Hatch Chili and it arrived really fast. I was pleasantly surprised with the packing and how well it was wrapped. My husband has seen videos everywhere of people eating the hatch green chili sauce on everything so he wanted to try it. We will be trying it today for the first time! So excited!”

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(Hatch) - Posted 1 week ago

“I have not received one of my items. Roaster sticker $4.50.”

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(Hatch) - Posted 1 week ago

“I received my two ristras today from the Hatch Chile Store in NM. They arrived in perfect condition and were beautiful! They were packed carefully for the trip and it's exciting to have a piece of NM here in my home. Excellent service from order to delivery.”

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(Hatch) - Posted 1 week ago

“I received the herb I ordered but not the 6 jars of chile nor any word on when it might arrive. I live in a very cold area and need to know approximately arrival time so I can watch for it.”

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(Hatch) - Posted 1 week ago

The Hatch Chile Store is rated 4.7 based on 12,860 reviews