The Hatch Chile Store Reviews

4.73 Rating 2,741 Reviews
93% of reviewers recommend The Hatch Chile Store

About The Hatch Chile Store: At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

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Phone:
575-635-4680

Email:
support@hatch-green-chile.com

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Postal Service
delivery methods
Within 5 Days
average delivery time
95%
on-time delivery
Greater than 93%
accurate and undamaged orders
Customer Service
Email, Telephone
communication channels
Under an hour
queries resolved in
5
Anthony W
"Chile arrived fresh on time and in perfect condition. It made my family very very happy!"
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Posted 2 weeks ago
5
Paul V
"Outstanding as always"
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Posted 2 weeks ago
"This is the best Hatch Chile Powder I have ever tasted; fresh, spicy and flavorful, just like Hatch Chiles should be ! If you can't take the heat, order the mild; still full of flavor ... thank you for an exceptional Hatch experience ! Blessings ... (photo below: Corn and Hatch ChileTamales smothered in Hatch Green Chile Sauce)"
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Posted 3 weeks ago
"my wife and I love Hatch Chile. We use it in pizza, omelets, soup and stews"
Helpful Report
Posted 21 minutes ago
Visit Website
"The chilis I received were excellent. I ordered both fresh and frozen chilis - all were very good. I had a small issue with my order and the customer service rep I dealt with handled it very well. I will absolutely order chilis again from The Hatch Chili Store."
Helpful Report
Posted 1 hour ago
"Gr8 chili"
Helpful Report
Posted 1 hour ago
"I love you guys! Your chilies are the greatest in the world. And your packaging makes it super easy and perfect to break them out when I have dinner guests who are worthy ;-)"
Helpful Report
Posted 1 hour ago
"Great product...shipping, not so great. They may have improved."
Helpful Report
Posted 1 hour ago
"Arrived as promised, safely packaged, although the wrong order. I ordered chopped and these were whole."
Helpful Report
Posted 1 hour ago
"I'm very pleased with my green Chile. Great quality and flavor. I'm a life long customer. Thank you for the fast shipping. The Chile was still all frozen when delivered. Look forward to many years of business."
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Posted 2 hours ago
"Very nice experience. Great people and great product, Makes us miss New Mexico even more!! We are a fan and will definitely order again."
Helpful Report
Posted 2 hours ago
"Dear Preston & Elaine, We love Hatch chilis here in Nevada! and Hatch chili powder! Mae Gustin in Reno"
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Posted 2 hours ago
"i canceled it because it was taking too long. i assumed i received a refund. maybe i'm wrong?"
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Posted 2 hours ago
"We buy from you all the time, wish you were easier to do business with commercially! We’d love to work directly with you!"
Helpful Report
Posted 2 hours ago
"With two day delivery, over 50% of the chili was rotten. The degree was so bad that even the good Chili’s or unusable. I discovered it was better to buy from local specialty markets In my area that were importing hatch chili at the height of season at a better cost."
Helpful Report
Posted 2 hours ago
"As always, getting my supply of green chile was a joy. Ordering online was quick and easy, and my shipment arrived really fast and incredibly well-packed in dry ice. I wouldn't get my chile anywhere else. LOVE, LOVE, LOVE this company."
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Posted 2 hours ago
"Thanks for making it easy for us to get our green chile fix even though we don’t live there anymore!!"
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Posted 2 hours ago
"Sent it all the way to Connecticut to a New Mexico native who was missing her green chili. It arrived frozen, was terrific, and warmed the season for a bunch of easterners."
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Posted 2 hours ago
"The chili never shipped. The support said I'd get an email when it ships, still no email... Time to cancel the order and find a new way to get my green chili."
Helpful Report
Posted 2 hours ago
"VERY GOOD!"
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Posted 2 hours ago
"Hatch Chili Store never disappoints! These are the best HOT chili's around and I will always place orders from their online store. For anyone ordering the XXXHOT be sure to wear gloves when peeling, etc. I learned the hard way and ended up at the doctor LOL! Love, love, love Hatch!"
Helpful Report
Posted 1 day ago
"Recently ordered roasted frozen chile. The website was very clear and easy to use. Products were clearly described (peeled, seeded, whole, etc). Two day shipping was included so there were no extra shipping charges at checkout. They followed up before shipping with an email giving opportunity for corrections if anything was incorrect. Shipment arrived exactly when they said it would. My new go-to place for chile!"
Helpful Report
Posted 1 day ago
"Hatch grows the best chile!!"
Helpful Report
Posted 1 day ago
The Hatch Chile Store is rated 4.73 based on 2,741 reviews

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