This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
The Hatch Chile Store
"The chilies are great, lots of green meat, and delicious. Good packaging too."
"I received the shipment on time and the boxes were in excellent condition! The peppers were very enjoyable and delicious! Next year I will buy more! Thanks!"
"Professional fast service and a delicious product."
"We’re always sooo excited to receive our Hatch Chili!! Thank you!! My daughter is looking forward to receiving her FRESH GREEN CHILI 🌶!! The aroma of baking it in the oven herself takes us back to New Mexico when my mother her grandmother used to bake! So thankful we can order our chili 🌶 ! Thanks again!! Rafelita Bartow 😊"
"Having grown up in Santa Fe our family loved all chilies from Hatch. Now living in the NW and enjoying it for generations I sill rely on the taste and quality of this product, and it never fails our taste pallet."
"I had a bad initial experience with The Hatch Chile Store. I THOUGHT my response was through direct email but apparently not because I was asked to update my review and was directed here.
The story is - the frozen Big Jim chilies I received were pretty flavorless. Not only that but there was basically NO heat to them and I had ordered the Medium-Hot. I wrote and expressed my displeasure.
Preston Mitchell wrote back telling me there had been a problem with the heat index for those particular chilies and said they had noted the same on the website. I missed it. He offered to send Hot chilies as a replacement if I would pick up the shipping.
I thought it only fair to take him up on his offer and agreed. Now we’re in the warmer time of year with temps around 100°. I haven’t exactly been in the mood to prepare chili, so I don’t know what these taste like. Haha BUT, I appreciate the customer service!"
"Minnesota is far from New Mexico, but with the help of this store, I can get fresh chiles. I love smelling and hearing the chiles roasting,
And then there is the taste. :)
Great quality chile, reasonable prices and shipping costs, perfect customer service."
"Excellent! My NM fix on
Long Island, NY
"Add me on snapchat @MattsBackupAcc"
"Delicious as always! If you are a transplant order this! It will take you back to the simple times!"
"Love this product! Packaged Sandia peppers, chopped."
"The product came quickly and was still frozen when it arrived. The peppers are delicious!"
"I lived in Santa Fe & Albuquerque for 7 years and wouldn't have left if I could have stayed! I'm stuck in NJ for the last 4 years with a raging chile habit. The last 2 seasons (2016-17) I've ordered 10 lbs of Lumbre in October & that keeps me going for most of the year. I saved seeds from a few of the best looking peppers before roasting and been able to germinate them inside and then transplant to my garden. This year the seedlings are so strong, I can't wait! Of course, they know it is New Jersey and won't be as hot as what you all send me in the fall, but I love them all the same & feel connected back to New Mexico. Thank you so much!!"
"Such an easy process. Shipped a case to a friend in WA and the packaging was beautiful even got a sticker that he put on his ice chest. Will definitely be using them again. Its time to send some red!"
"Bought mild chilis but they were extreemly hot. I gave them away."
"I love the Hatch Chili's! I could not find anywhere except on Amazon for an outrageous price. Hatch's has the best products, arrive still frozen, delicious! I have had no problems with ordering, delivery, talking with staff... I love the chilis! Thank you! LaVonne"
"I originally purchased some big jim chiles medium-hot that werent that hot or flavorful at all. But kudos to these guys for making it right. They sent me a box of sandia chiles free of charge"
"Great flavorful chile at a good price. Fresh chile arrives in great condition with very little loss, ready for my table top roaster!"
"I’ve been ordering from Hatch for a few year now thanks to a good friend who told us that we could order straight from the chili source!! This has been a blessing as me and my husband eat chili everyday with every meal!! The xxx-hot is delicious!! Will continue ordering every year 50 pounds to last until next preorder!!"
"Well after waiting several weeks for the order to arrive the Ol' Gringo was awesome."
"My mom was born and raised on a farm outside of Hatch. The Hatch chile has always been a part of our lives. Happy to see the chile gain in popularity. The free shipping was a definite plus!!"
"Happy you are around. We enjoy Hatch Chili, and order a box every year."
"Delivered in a timely fashion, perfectly preserved."