The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 13,019 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 13,019 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

Write Your review

Tell us how The Hatch Chile Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I live in NM and love the flavor of Hatch Chile. It is such a great gift to have the Hatch Chile Store available to us year round! My chile craving can be satisfied all year now! And the store processes the orders quickly, and accurately. Thanks!!!”

Helpful Report

(Hatch) - Posted 2 months ago

“Excellent product and excellent customer service. All items arrived very well packaged in great condition.”

Helpful Report

(Hatch) - Posted 2 months ago

Thank you for the kind words! As a family-owned Hatch Chile store, providing great customer service means a lot to us. We’re glad we could help and truly appreciate your support! Myrna Hatch Chile Store

Posted 2 months ago

“Best stuff ever. This is my third time buying it”

Helpful Report

(Hatch) - Posted 2 months ago

Thank you for being a returning customer! Your support means a lot to our family-owned Hatch Chile store. We’re so glad you continue to enjoy our chile and look forward to serving you again! Hatch Chile Store

Posted 2 months ago

“I have been very pleased when placing an order of chile since it is received as stated when making an order. I have never had any issues when placing the order and highly reccomend it to my fiends when dicussing how good New Mexico green and red chile is.”

Helpful Report

(Hatch) - Posted 3 months ago

Thank you so much for the 5 stars! 🌶️ We’re so happy to hear you loved the flavor and that your order arrived quickly. We take pride in sending authentic Hatch chile straight from New Mexico to your kitchen. We truly appreciate your support and hope to serve you again soon!

Posted 3 months ago

“Colorado native transplanted to North Carolina, I am so happy to have found that delicious flavor again. I have purchased both frozen fresh peppers and have been pleased with packaging and freshness. I recently ordered the salsas and canned green chilis. It’s going on everything!”

Helpful Report

(Hatch) - Posted 3 months ago

“We have been ordering from Hatch for a number of years, we have never been disappointed”

Helpful Report

(Hatch) - Posted 3 months ago

“Excellent website and customer service. Great products that you can't find at very many other places. Chiles and pecans always first class.”

Helpful Report

(Hatch) - Posted 3 months ago

Thank you for recognizing our team! Providing great service is just as important to us as delivering quality Hatch chile. We truly appreciate your support and kind words!

Posted 3 months ago

“Love the Chile!!!! Great service - received in a couple of days perfectly frozen.”

Helpful Report

(Hatch) - Posted 3 months ago

Thank you for your kind review! We’re glad your order arrived quickly and that everything met your expectations. We hope to see you again soon!

Posted 2 months ago

“We had a problem with our order. I called the office, they were just wonderful, fixed the problem and sent the chopped green chili's out that day! I have Been purchasing from them for years, and this was the first problem we ever had. I look forward to ordering from them again.”

Helpful Report

(Hatch) - Posted 3 months ago

Thank you for recognizing our team! Providing great service is just as important to us as delivering quality Hatch chile. We truly appreciate your support and kind words! Hatch Chile Store

Posted 3 months ago

“The chili rellenos were tough to cut, but had good taste. The green chili pork tamales were really tasty, could be better worth more meat added and some cheese.”

Helpful Report

(Hatch) - Posted 3 months ago

Thank you for your honest feedback! We’re so glad you enjoyed your Hatch chile and appreciate you sharing your thoughts. We’re always looking for ways to improve and value your input. We hope to have the opportunity to earn that 5th star next time! Hatch Chile Store

Posted 3 months ago

“I Love this chile!”

Helpful Report

(Hatch) - Posted 3 months ago

Thanks for the 5 stars!! So glad you love Hatch Chile! Looking forward to hearing from you again. We appreciate you! Hatch Chile Store

Posted 3 months ago

“I feel so lucky I can order and have shipped tp Vermont roasted Hatch chiles. Much appreciated, Hatch Chike Store! They are so good. I love scrambled eggs with cheddar cheese melted in, with a big helping of medium hot roasted hatch chiles from New Mexiso on top. So good!!!! Shipping was quick, and very reasonably priced shipping considering what UPS or Fedex charge.”

Helpful Report

(Hatch) - Posted 3 months ago

“Constantly great with each order have loved each order even trying different product's. We are now spoiled with bold flavor and heat levels I prefer hot my wife and daughter prefer mild to medium heat chili flavor nice and bold.”

Helpful Report

(Hatch) - Posted 3 months ago

Thank you for your kind review! We’re so glad you enjoyed the heat level — that authentic Hatch flavor is what we’re known for. We appreciate you choosing our store and hope you come back for more! Perfect mild/medium:

Posted 3 months ago

“Living just north of Santa Barbara we miss the wonderful food of New Mexico that we so love! THANK YOU Hatch Chile Store! Don't know how we'd survive without you!”

Helpful Report

(Hatch) - Posted 3 months ago

“Having went to high school and college in Las Cruces I got hooked on Hatch green chili. I now live in Idaho and the chili that the Hatch chili store delivered me was nothing but excellent.”

Helpful Report

(Hatch) - Posted 3 months ago

Thank you so much for your 5-star review! We’re so glad you enjoyed your Hatch chile. We take pride in bringing authentic Hatch, New Mexico flavor straight from our family store to your kitchen. We truly appreciate your support and hope to serve you again soon!

Posted 3 months ago

“Love this family owned and operated business with a great selection of the highest quality products.”

Helpful Report

(Hatch) - Posted 3 months ago

Posted 3 months ago

“We live in Northwest Arkansas and don’t have access to fresh Hatch green chile, so we order the frozen green chile and it’s great, the Hatch Chile store has been great to deal with and promptly takes care of any issues we may have, we pay for next day delivery but it actually takes two to three days to receive it, this is my only complaint”

Helpful Report

(Hatch) - Posted 3 months ago

Thanks for the 5 star review! We appreciate your comments and feedback. This month UPS encountered so many weather related issues due to the Snow on the East Coast. Our sincere apologies, Please refer to your email as I have offered a discount on your next purchase for the inconvenience. Thank you for your continued support! Hatch Chile Store

Posted 3 months ago

“I love your Hatch Green Chile. Spent 12 years in NM and even though I've moved away I can still get my chile fix thanks to you. Highly recommend this store.”

Helpful Report

(Hatch) - Posted 3 months ago

Wow — thank you! Comments like this mean so much to our small, family-owned Hatch Chile store. We’re thrilled you loved it and appreciate you taking the time to share your experience! Hatch Chile Store

Posted 3 months ago

“I’ve bought several things from Hatch Chile over the years and they’ve always been good. Recently, my tamale supplier, who I really liked. went out of business so I started looking for a new supplier. I decided to try Hatch and guess what, they are now my tamale supplier of choice. Going to try the chicken stew next.”

Helpful Report

(Hatch) - Posted 3 months ago

Thank you so much for your 5-star review! We’re so glad you enjoyed your Hatch chile Tamales! We take pride in bringing authentic Hatch, New Mexico flavor straight from our family store to your kitchen. We truly appreciate your support and hope to serve you again soon! Hatch Chile Store

Posted 3 months ago

“the products are great but the shipping on the perishable item was a little slow. It was 11 days from the order date till the complete order was recieved.”

Helpful Report

(Hatch) - Posted 3 months ago

The Hatch Chile Store is rated 4.7 based on 13,019 reviews