The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 12,936 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The two reistras I bought were shipped perfectly. Very beautiful. I hung them up right away. Thank you!”

Helpful Report

(Hatch) - Posted 1 month ago

“I have been ordering fresh chilis in bulk from the hatch chili store without issues until august 2025 when I received rotten chilis that were growing black rot aka:mold! no one would even speak or respond to me to resolve this! I sent 14 Emails: heres proof and not ONE RESPONSE! Today they see this and respond... bad business.”

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Posted 1 month ago

“My order was delayed due to copping down my address wrong. It took twice as long as it should have once they get the address correct I got it in a few days.”

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(Hatch) - Posted 1 month ago

“I have ordered several things from this company and it is always packed with care and really, really good chile!!! I highly recommend doing business with this company...”

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(Hatch) - Posted 1 month ago

“I have always loved hatches chilies they have an awesome flavor when I lived in Arizona I used to go and get them where they roasted them and they were excellent I will be ordering more thank you so much for putting them up so we can order them. I would recommend them for anybody if they want some good chili”

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(Hatch) - Posted 1 month ago

“The mustard is the best! Not overly spicy or sweet…just the perfect whole grain mustard. I have handed out bottles to friends and family. That’s how much I like it. Shipping is fast and easy as well!”

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(Hatch) - Posted 1 month ago

“Given as a gift, but recipient said the green chile stew was delicious, a bit spicy but very good. Only problem I had was in shipping and delivery.”

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(Hatch) - Posted 1 month ago

“Delivered promptly with dry ice. Great hatch chile that can't be replicated and takes us home to New Mexico!”

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(Hatch) - Posted 1 month ago

“Excellent chile !!!”

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(Hatch) - Posted 1 month ago

“Love it! Bought and sent to my kids as well.”

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(Hatch) - Posted 1 month ago

“Was very pleased with my order”

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(Hatch) - Posted 1 month ago

“The Hatch Chiles Mild are awesome...the Rellenos not so much. They were overbreeded and tough. Sorry just a personal observation.”

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Posted 1 month ago

“This was my first order with Hatch Chili and it arrived really fast. I was pleasantly surprised with the packing and how well it was wrapped. My husband has seen videos everywhere of people eating the hatch green chili sauce on everything so he wanted to try it. We will be trying it today for the first time! So excited!”

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(Hatch) - Posted 1 month ago

“I have not received one of my items. Roaster sticker $4.50.”

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(Hatch) - Posted 1 month ago

“I received my two ristras today from the Hatch Chile Store in NM. They arrived in perfect condition and were beautiful! They were packed carefully for the trip and it's exciting to have a piece of NM here in my home. Excellent service from order to delivery.”

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(Hatch) - Posted 1 month ago

“I received the herb I ordered but not the 6 jars of chile nor any word on when it might arrive. I live in a very cold area and need to know approximately arrival time so I can watch for it.”

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(Hatch) - Posted 1 month ago

“We purchased two 3-foot Hatch Chile Ristras to hang over the veranda in our new home in Santa Fe. We've seen them around town and know they are part of the culture here. They arrived within a couple days and it was clear that they were meticulously prepared and wrapped. They are absolutely gorgeous and we are so glad we purchased from this local familly-owned farm. We definitely would recommend them to anyone looking to add some southwestern charm to their home with Hatch Chile Ristras!”

The Hatch Chile Store 5 star review on 12th January 2026

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(Hatch) - Posted 1 month ago

“I ordered chile for a family member in Florida, what an easy experience for me and a delicious experience for my family! Thanks we will definitely order again!”

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(Hatch) - Posted 1 month ago

“I recently bought an order of chili Rellenos. The package arrived damaged and the product was at room temperature. I called the company and they corrected the issue. I was pleased with the customer service. I have since made two additional purchases for my family and friends. I highly recommend this chili. As a former resident of New Mexico it’s the best chili that you can buy, bar none. Thank you Hatch!”

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(Hatch) - Posted 1 month ago

“The ristra was a gift. Arrived in perfect condition, recipient was delighted.”

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(Hatch) - Posted 1 month ago

The Hatch Chile Store is rated 4.7 based on 12,936 reviews