The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 12,972 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my purchases, food quality, and prompt service. Especially love my aluminum chillable wine glass!”

Helpful Report

(Hatch) - Posted 3 weeks ago

Thank you so much for the 5 stars! We’re thrilled to hear our customer service team was able to help and that you enjoyed your Hatch chile. We truly appreciate your support and look forward to serving you again!

Posted 3 weeks ago

“The ingredients need to be easier to find on your website”

Helpful Report

(Hatch) - Posted 4 weeks ago

Hello Raechel, I am sorry you experienced some difficulties with our Website. On the Websites Main Page you will see many many products if you scroll down. If you click on the word SHOP then arrow down. You will find the list of ALL products. It was designed to be user friendly, If you continue to have technical problems and are not able to see the products, please contact Customer Service and I will be happy to help you. Myrna 575.635.4680

Posted 4 weeks ago

“Shipping was fast. Chile's are great.. no issues.”

Helpful Report

(Hatch) - Posted 4 weeks ago

Thank you for the great review! We’re thrilled you enjoyed the flavor and truly appreciate your support. Looking forward to serving you again soon! Hatch Chile Store

Posted 4 weeks ago

“I love hatch green chili store. I don't go anywhere else to get my CHILI. Their number one in my books.”

Helpful Report

(Hatch) - Posted 4 weeks ago

Thank you for your kind review! We appreciate your patronage and faith in us. We’re glad your order arrived quickly and that everything met your expectations. We hope to see you again soon!

Posted 4 weeks ago

“The absolute dedication and honesty of this company is beyond words. I’ve ordered my chile from them for a few years now and it’s always perfect and delicious! Best money spent on something I love to eat year round.”

Helpful Report

Posted 1 month ago

“Getting chile to family and friends around the country is so important to me. They particularly love the tamales!”

Helpful Report

(Hatch) - Posted 1 month ago

Thanks so much for the 5 stars! We are happy to hear your family love the tamales. We appreciate your continued support and look forward to serving your family again!

Posted 1 month ago

“Love, love, love the chillest rellanos.”

Helpful Report

(Hatch) - Posted 1 month ago

“product arrived in great shape,bright color ,great smell.”

Helpful Report

(Hatch) - Posted 1 month ago

Thank you so much for your kind review! We’re happy to hear you loved the flavor of the chile. Your support means a lot to our team!

Posted 1 month ago

“Unfortunately my chile showed up thawed out due to a UPS delay. The Hatch Chile store contacted me and reshipped me out new chili free of charge! What a stand up company. Highly impressed and happy! Thank you!”

Helpful Report

(Hatch) - Posted 1 month ago

Thank you for sharing your experience. We’re sorry the product didn’t fully meet your expectations and appreciate your feedback. Our Customer Service team w ill be reaching out to you to see how we can resolve and pending issue.

Posted 1 month ago

“One of the things I miss about ho.e is the food. Red and green chili. I love the green chili and order it frequently. Keep it coming! 10 stars!”

Helpful Report

(Hatch) - Posted 1 month ago

“High quality, great service. Would like to know how to get high heat levels than "HOT", especially 2X or more.”

Helpful Report

(Hatch) - Posted 1 month ago

“There are so many places offering supposed hatch chiles. I opt for a trusted source. Everything has been great! Frozen roasted, whole dried and ground - all have been of the best quality!”

Helpful Report

(Hatch) - Posted 1 month ago

Thank you for your kind review! It means so much to our small Hatch Chile store. We’re thrilled you enjoyed the flavor — that authentic New Mexico heat is what we’re all about! We appreciate your support and look forward to sending more chile your way soon!

Posted 1 month ago

“The chili strands were absolutly perfect when recieved. love them!!”

Helpful Report

(Hatch) - Posted 1 month ago

“I live in NM and love the flavor of Hatch Chile. It is such a great gift to have the Hatch Chile Store available to us year round! My chile craving can be satisfied all year now! And the store processes the orders quickly, and accurately. Thanks!!!”

Helpful Report

(Hatch) - Posted 1 month ago

“Excellent product and excellent customer service. All items arrived very well packaged in great condition.”

Helpful Report

(Hatch) - Posted 1 month ago

Thank you for the kind words! As a family-owned Hatch Chile store, providing great customer service means a lot to us. We’re glad we could help and truly appreciate your support! Myrna Hatch Chile Store

Posted 1 month ago

“Best stuff ever. This is my third time buying it”

Helpful Report

(Hatch) - Posted 1 month ago

Thank you for being a returning customer! Your support means a lot to our family-owned Hatch Chile store. We’re so glad you continue to enjoy our chile and look forward to serving you again! Hatch Chile Store

Posted 1 month ago

“I have been very pleased when placing an order of chile since it is received as stated when making an order. I have never had any issues when placing the order and highly reccomend it to my fiends when dicussing how good New Mexico green and red chile is.”

Helpful Report

(Hatch) - Posted 1 month ago

Thank you so much for the 5 stars! 🌶️ We’re so happy to hear you loved the flavor and that your order arrived quickly. We take pride in sending authentic Hatch chile straight from New Mexico to your kitchen. We truly appreciate your support and hope to serve you again soon!

Posted 1 month ago

“Colorado native transplanted to North Carolina, I am so happy to have found that delicious flavor again. I have purchased both frozen fresh peppers and have been pleased with packaging and freshness. I recently ordered the salsas and canned green chilis. It’s going on everything!”

Helpful Report

(Hatch) - Posted 1 month ago

“We have been ordering from Hatch for a number of years, we have never been disappointed”

Helpful Report

(Hatch) - Posted 1 month ago

“Excellent website and customer service. Great products that you can't find at very many other places. Chiles and pecans always first class.”

Helpful Report

(Hatch) - Posted 1 month ago

Thank you for recognizing our team! Providing great service is just as important to us as delivering quality Hatch chile. We truly appreciate your support and kind words!

Posted 1 month ago

The Hatch Chile Store is rated 4.7 based on 12,972 reviews