The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,860 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,860 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 14th January 2026

The Hatch Chile Store 5 star review on 13th December 2025

Victor V

1774

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased two 3-foot Hatch Chile Ristras to hang over the veranda in our new home in Santa Fe. We've seen them around town and know they are part of the culture here. They arrived within a couple days and it was clear that they were meticulously prepared and wrapped. They are absolutely gorgeous and we are so glad we purchased from this local familly-owned farm. We definitely would recommend them to anyone looking to add some southwestern charm to their home with Hatch Chile Ristras!”

The Hatch Chile Store 5 star review on 12th January 2026

Helpful Report

(Hatch) - Posted 1 week ago

“I ordered chile for a family member in Florida, what an easy experience for me and a delicious experience for my family! Thanks we will definitely order again!”

Helpful Report

(Hatch) - Posted 1 week ago

“I recently bought an order of chili Rellenos. The package arrived damaged and the product was at room temperature. I called the company and they corrected the issue. I was pleased with the customer service. I have since made two additional purchases for my family and friends. I highly recommend this chili. As a former resident of New Mexico it’s the best chili that you can buy, bar none. Thank you Hatch!”

Helpful Report

(Hatch) - Posted 1 week ago

“The ristra was a gift. Arrived in perfect condition, recipient was delighted.”

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(Hatch) - Posted 1 week ago

“Delicious and fast shipping!”

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(Hatch) - Posted 1 week ago

“The Hatch Chile Store is everything great about a family business. Starting with the friendly customer service. A superior quality product. And fast delivery. They went out of their way to give me an excellent buying experience. And as a repeat customer they are completely trustworthy.”

Helpful Report

(Hatch) - Posted 1 week ago

“As a former New Mexican, I'm pickly about my green chile. The Hatch Chile Store has been consistently sending my freezer a stash of green chile for several years. The quality of the product as well as the packaging has been on point. The customer service is also prompt with their communications.”

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(Hatch) - Posted 1 week ago

“Excellent products!”

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(Hatch) - Posted 1 week ago

“Great flavor, chunky and on the mild side with a kick, very flavorful salsa!”

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(Hatch) - Posted 1 week ago

“I'll let you know when I receive it all. Only one shipment out of 3 so far.”

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(Hatch) - Posted 1 week ago

“I haven't received your product yet...😭”

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(Hatch) - Posted 1 week ago

“Everything arrived fast, well-packaged, and delicious!”

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(Hatch) - Posted 1 week ago

“I received my 2.5 foot Chili Ristras today. All's I can say is that it is gorgeous. It is to replace one that I have had hanging in my kitchen for the last five year's that I had bought during a trip to Sedona. Thank you to Merna who helped in the order of this. Great company to work with for sure!”

Helpful Report

(Hatch) - Posted 1 week ago

“Found what I was looking for”

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(Hatch) - Posted 1 week ago

“As always, the quality of the products sold at the Hatch Chili Company is first rate. It is easy to order online as well as look for recipes. Their packaging is excellent and the items all arrived with no problem. I will continue to be a fan and customer.”

Helpful Report

(Hatch) - Posted 1 week ago

“I love NM Hatch chili. I live in Oklahoma so I have to order it for my enchiladas and posole. I recently placed a large order and everything arrived safely. Can’t wait to start cooking!”

Helpful Report

(Hatch) - Posted 1 week ago

“The Chiles are great quality. I ordered 10 lb of whole frozen and I wanted it hot. They were extremely mild, not even medium. Extremely disappointing. This is the second time this has occurred. The packages were marked hot but the chilies were not hot at all. I'm not even exaggerating a little bit.”

Helpful Report

(Hatch) - Posted 1 week ago

“So yummy!! Chimichangas and chiles rellenos!”

Helpful Report

(Hatch) - Posted 1 week ago

“Easy to order and great selection. Order arrived earlier than expected which made the experience even better. I had a couple of questions regarding my order and they responded promptly and professionally. Keep up the good work Hatch Chile Store!”

Helpful Report

(Hatch) - Posted 1 week ago

“Great chile! Iv'e purchased frozen chile before from local stores, it doen't compare to chile from The Hatch Chile Store!”

Helpful Report

(Hatch) - Posted 1 week ago

The Hatch Chile Store is rated 4.7 based on 12,860 reviews