The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,492 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,492 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 4th December 2025

Joshua R

Debra B

Tony D

GREGORY L

1773

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will order more as needed ?”

Helpful Report

(Hatch) - Posted 5 hours ago

“The chillis are excellent. I will not buy early in the future as it seemed to create confusion on when they would ship to me.”

Helpful Report

(Hatch) - Posted 5 hours ago

“The box was open when delivered and all of what I ordered were starting to thaw out. I put all of the packages in my freezer to refreeze them and I'm hoping they will be okay Christmas day. I didn't take pictures of the becouse I have never found this to be of help because it seems that when I complan it just gets ignored,”

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(Hatch) - Posted 14 hours ago

“Delish products!!!”

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(Hatch) - Posted 1 day ago

“Good quality product”

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(Hatch) - Posted 1 week ago

“Yes I ordered some red chili But I have not got it yet. I also ordered some green chili.”

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(Hatch) - Posted 1 week ago

“The product is wonderful. I wish we had a grocer close to us that stocked it. My only concern is the shipping costs are pretty steep. I am a single user so I only order three jars at a time. Hatch products are the best.”

Helpful Report

(Hatch) - Posted 1 week ago

“Purchased a 13" wreath and 2 chili ristras. They were sent to Redmond, Oregon from New Mexico. The purchased items arrived in great shape. However, for a company that ships worldwid, the recipients stated that the items had no packing. It's a miracle they arrived so nicely.”

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(Hatch) - Posted 2 weeks ago

“Have not tried them yet.”

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(Hatch) - Posted 2 weeks ago

“Love Hatch Chile... however after receiving my order I was a bit disappointed that there are still peeling on chopped chilies along with seeds and the whole chilies had All the seeds in them!”

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(Hatch) - Posted 2 weeks ago

“It took a long time to receive the chiles. Full Rista though. I seems to be very dry but I hope it lasts a long time.”

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(Hatch) - Posted 3 weeks ago

“Taste great”

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(Hatch) - Posted 3 weeks ago

“I had lived in New Mexico for 30 years. The tamales were too thin. I know some people might prefer the yellow corn masa but I like the white and it is much more traditional. I'm stuck away from home and that is what I'm looking for. This seemed more like a Guadamalan recipe than a New Mexican. Offer more choices and I'm your best customer.”

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(Hatch) - Posted 4 weeks ago

“It's my first ever purchase so far its been a good experience.”

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(Hatch) - Posted 4 weeks ago

“I ve been purchasing for years now the Xhot fresh green chiles and always been happy with them. This year's patch has no spice at all. I dont know if I received Xhot but they are like Mild.”

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(Hatch) - Posted 3 months ago

“I'll start by saying I have ordered from this company since 2018. Unfortunately this company only gives 2 days notice from when they will ship. The 25 lbs box I ordered this year arrived when I was unable to process the box for 2 days after its arrival. A full 2/3's of the box had already started to go bad. I notified the company and was told since I did not process them right away that it was my fault. I then ordered a 10 lbs box to make up for the loss of the 1st box. I was notified yesterday that the box would ship in 2 days. I promptly emailed back asking them to push the shipment to next week as I was going to be out of town when the new box arrived. (at the bottom of the email it says email us immediately if the address is not correct), this tells me they have the ability to make changes to the shipping process if necessary. The email I received back said since the shipping label was already created there was nothing they could do.”

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Posted 3 months ago

“Good quality products at a good price. Prepared foods are expensive, but very good. Jars have great flavor.”

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(Hatch) - Posted 5 months ago

“This was a gift. The recipient is a green Chile connoisseur. He loved the heat and taste. It was well packed and arrived in perfect condition. He would highly recommend the Hatch Chile Store to anyone who loves green chile.”

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(Hatch) - Posted 5 months ago

“Very pleased with this Company..”

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(Hatch) - Posted 8 months ago

“Thumbs up!”

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(Hatch) - Posted 8 months ago

The Hatch Chile Store is rated 4.7 based on 12,492 reviews