The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 13,024 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 13,024 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the first batch of Hatch chiles I receivd. Large, vibrant and beautiful. The second shipment I received a few weeks ago was subpar. Overall the chiles were small with a very few being medium sized, about 20% were no good due ot excessive wrinkling and more than a few already going to a red overripe color. I would recommend the advance ordering and first delivery but would not recommend the second late in the season purchase.”

Helpful Report

(Hatch) - Posted 1 year ago

“I recieved your product. however , one of the jars was completly broken and the other in tact, due to a damaged package. I have been unsuccessful in sending the pictures of the package.”

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(Hatch) - Posted 1 year ago

“As always, great quality.”

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(Hatch) - Posted 1 year ago

“The order was received quickly and in fine condition. The chilis were fresh and most of them were a good size with meaty flesh. Some, not many, were too small for roasting so we put those aside while we roasted the others on the grille. The Sandia variety is a fairly hot variety and they did not disappoint. We have shared some with friends and neighbors and they were impressed. Today we made green chile stew with a boneless pork butt roast. Can't wait for supper.”

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(Hatch) - Posted 1 year ago

“The tamales were very dry”

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(Hatch) - Posted 1 year ago

“Order was delayed when they arrived. It was slushy. Any other delay would’ve been unfrozen.”

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(Hatch) - Posted 1 year ago

“I grew up in Showlow, Arizona . now I live in Humboldt County California. California chilies are nothing like hatch chilies and I’m happy you guys are able to send them”

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(Hatch) - Posted 1 year ago

“Quality is great and conveniently ready to go. The only reason for 4 stars is because, as a cowgirl from New Mexico, I'd like some Xtra Hot chili's. But, these are way hot enough for the average wanna-be. Made the best fresh charred white corn and green chili salsa - they loved it!”

Helpful Report

(Hatch) - Posted 1 year ago

“I ordered the Big Jim variety. The order sent was mild. I was so looking forward to making the dishes I'm accustomed to with that level of hotness. Honestly i dont know if or how to refer someone. I would feel horrible if they were not satisfied with the money they spent. It would be good business to at least refund or send me some hot green chilies to assure my future business. Thank you, Debi Loeffler”

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(Hatch) - Posted 1 year ago

“Green 575 lauded in a video but not much info or praise by store on my favorite which is Red 575...”

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(Hatch) - Posted 1 year ago

“We love the chili rellenos but have a problem with packaging/labeling. The shipping box does not show that refrigeration is necessary, so packages are not refrigerated on arrival. Our rellenos (and roasted chilies in a previous order) arrived partially thawed. All the dry ice was gone. Can you have the box labeled to show it should be refrigerated? Also I never received notice of shipping.”

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(Hatch) - Posted 1 year ago

“I used some of the green chilis for green chili and pork stew. The flavor is great: hot but not too hot. My only complaint is that my order was partially thawed when I received it. Maybe I just didn't see it, but expedited shipping (overnight, one day) would be good.”

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(Hatch) - Posted 1 year ago

“Chili is good & skinny this year. Don't know if they were Big Jim. Thank You.”

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(Hatch) - Posted 1 year ago

“I ordered the medium and didn't think it would be that hot. Has a great taste, but I won't be ordering anything else. Way to hot to be a medium.”

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(Hatch) - Posted 1 year ago

“The green chiles arrived in great shape. I roasted them immediately. They are fantastic. The only suggestion I have is to either remove that extra fee to "make sure your order is delivered fresh." The only option is to pay for overnight shipping (I paid almost $30 for that). It really doesn't make sense to charge an extra $6 for what I'm already supposed to be paying for. Then afterward another email encouraging to add that fee. That sales method is such a deterrent. I so want to like this store. I reached out to Hatch Chile Store about it and received a terse email that the extra fee is to accommodate for hot weather and porch pirates. I think a better explanation should be included on the website when checking out. Otherwise, this just feels so shady and I don't get the impression that this establishment is that way. Anyway, I'm addicted to the chiles and the spices. The recipes are like eye candy. Obsessed.”

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(Hatch) - Posted 1 year ago

“As always Delish!!!! Love it”

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(Hatch) - Posted 1 year ago

“Good, but slow shipping. Packaging for shipment is excellent though.”

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(Hatch) - Posted 1 year ago

“Loved mild”

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(Hatch) - Posted 1 year ago

“I ordered 2 boxes. My medium box was awesome. Half of my hot was spoiled and unusable. They did offer 50% off my next order.”

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(Hatch) - Posted 1 year ago

“I will when I give them a try. I haven't had the chance yet. Sorry.”

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(Hatch) - Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 13,024 reviews