The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 13,024 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 13,024 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve ordered from the Hatch Chile Store for a few years now and have never had an issue until this delivery. To be fair, the chile is flavorful and pretty accurate to the right heat level. If you miss smelling the roasters, the smell of flavor of this will bring you home. My only issue this time was that one of the packages opened and there was freezer burn. Thus the four stars. Really should be about 4 3/4 stars.And yes, this makes me one of those people who gets 10 great packages and then just complains about the 11th bad one. I’ll own that.”

Helpful Report

(Hatch) - Posted 5 months ago

“I recently ordered a mixed case of salsa and received the correct items undamaged on time as promised.”

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(Hatch) - Posted 5 months ago

“I know hand made but the cross was much shorter on left side than right. Was disappointed the shape wasn’t as good a in years past. The circle one was perfect. Was wanting to order another cross but am leaning towards not as I am afraid it will be shorter on on side.”

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(Hatch) - Posted 6 months ago

“The items that were shipped frozen arrived 5 days after shipment and thawed. Not happy about this as I preordered To have in time for Christmas As someone who lives alone, 6 dozen tamale’s was a bit too much for me to cook and eat. I guess I won’t be ordering again”

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(Hatch) - Posted 6 months ago

“I love the product but the pricing is too high. Unfortuneatly, I now live in FL and do not have access to frozen green chilis down here.”

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(Hatch) - Posted 6 months ago

“Although I did think it took a long time to recieve my order, I was impressed by the packing and the fact that my glass jars arrived perfectly fine. I will be ordering again as soon as i run low!”

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(Hatch) - Posted 6 months ago

“recieved my order yesterday everything was fine except one of the jars was not sealed no big problem I'll just eat that one first,shouldnt take very long”

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(Hatch) - Posted 6 months ago

“to early to tell you how they taste, but delivery was great”

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(Hatch) - Posted 6 months ago

“Hello Preston family from the New England area of CT. Recently we had our 4th annual chile roast which I started after growing up in Albuquerque and sharing with now many of my friends who love them. We have gone from 50lbs a season to now just recently of 250#'s and next year will be even bigger I'm sure. I would just like to share that I had asked my friends to purchase their own quantities and use the guarantee fresh shipping method which they did. Unfortunatly one 25# box showed up with some rotten ones in it and heard he was only compensated for a portion of the order. I am disappointed that this was the case. He was able to salvage some fresh ones but the fact that they didn't come as fresh as the other 225lbs gives him some concern when he cooks them. I just wanted to share this with you because I want participants to trust me when they order and pay extra for the quarantee fresh shipping. Regards, Jeff”

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(Hatch) - Posted 6 months ago

“Great variety of quality products. We can't get green chiles in Maine so buying ours through The Hatch Chile Store brings a little of NM to us!”

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(Hatch) - Posted 6 months ago

“I will order more as needed ?”

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(Hatch) - Posted 6 months ago

“The chillis are excellent. I will not buy early in the future as it seemed to create confusion on when they would ship to me.”

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(Hatch) - Posted 6 months ago

“The box was open when delivered and all of what I ordered were starting to thaw out. I put all of the packages in my freezer to refreeze them and I'm hoping they will be okay Christmas day. I didn't take pictures of the becouse I have never found this to be of help because it seems that when I complan it just gets ignored,”

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(Hatch) - Posted 6 months ago

“Delish products!!!”

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(Hatch) - Posted 6 months ago

“Good quality product”

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(Hatch) - Posted 6 months ago

“Yes I ordered some red chili But I have not got it yet. I also ordered some green chili.”

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(Hatch) - Posted 6 months ago

“The product is wonderful. I wish we had a grocer close to us that stocked it. My only concern is the shipping costs are pretty steep. I am a single user so I only order three jars at a time. Hatch products are the best.”

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(Hatch) - Posted 6 months ago

“Purchased a 13" wreath and 2 chili ristras. They were sent to Redmond, Oregon from New Mexico. The purchased items arrived in great shape. However, for a company that ships worldwid, the recipients stated that the items had no packing. It's a miracle they arrived so nicely.”

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(Hatch) - Posted 6 months ago

“Have not tried them yet.”

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(Hatch) - Posted 6 months ago

“Love Hatch Chile... however after receiving my order I was a bit disappointed that there are still peeling on chopped chilies along with seeds and the whole chilies had All the seeds in them!”

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(Hatch) - Posted 6 months ago

The Hatch Chile Store is rated 4.7 based on 13,024 reviews