The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,267 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,267 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 23rd August 2025

Peter C

The Hatch Chile Store 5 star review on 24th July 2025

David F

The Hatch Chile Store 5 star review on 11th April 2025

Devin G

1751

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful customer service.”

Helpful Report

(Hatch) - Posted 8 months ago

“Real fine products, always send to a friend that is living in a chile and Spanish food desert!”

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(Hatch) - Posted 8 months ago

“Update: I was contacted by Pam at the Hatch Chile Store. Evidently, there was a mix-up on the order. I have been assured that all is corected and that my order will be delivered by Christmas. Thank you , Pam.”

Helpful Report

(Hatch) - Posted 8 months ago

“All in all I have had great experience with Hatch Chile Company. I have ordered from you many times, especially at Christmas time. Most everything has gotten where it was supposed to be. Your chile is the best canned chile I have ever bought. I recommend you to every one.”

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(Hatch) - Posted 8 months ago

“Beautiful on my front door. Arrived in perfect condition and easy to hang”

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(Hatch) - Posted 8 months ago

“Very pretty to decorate the deck.”

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(Hatch) - Posted 8 months ago

“The frozen items we have had so far were very good”

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(Hatch) - Posted 9 months ago

“Very nice ristorante. Got them in plenty of time for gift giving. Only downside,is the damage box but thank you for asking about it earlier.”

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(Hatch) - Posted 9 months ago

“The red unroasted chile was absolutely fabulous. Unfortunately when I went to order more they were out. The chopped/frozed green chile had a strange plastic taste to it and I am not sure if all the frozen packages that I bought will be like this. The first two that we opened had the strange taste an we had to discard them.”

Helpful Report

(Hatch) - Posted 9 months ago

“Looked great but not hot at all”

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(Hatch) - Posted 9 months ago

“Order promptly received and promptly sent. Weather delayed shipment along the way, but they arrived in good condition.”

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(Hatch) - Posted 9 months ago

“Plump large medium chiles but very mild. I ordered medium.”

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(Hatch) - Posted 9 months ago

“Love the peppers, this batch had 7 peppers that split open and were much smaller than the first shipment. Which was expected for a late season delivery”

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(Hatch) - Posted 9 months ago

“Ordering the chilies was easy and they arrived quickly but the site is annoying in that the default adds delivery protection and then the amount of emails is crazy! Have tried to unsubscribe and yet I still get daily emails.”

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(Hatch) - Posted 9 months ago

“I received green chiles in fresh condition they are great.”

Helpful Report