The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 12,936 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“recieved my order yesterday everything was fine except one of the jars was not sealed no big problem I'll just eat that one first,shouldnt take very long”

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(Hatch) - Posted 2 months ago

“to early to tell you how they taste, but delivery was great”

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(Hatch) - Posted 2 months ago

“Hello Preston family from the New England area of CT. Recently we had our 4th annual chile roast which I started after growing up in Albuquerque and sharing with now many of my friends who love them. We have gone from 50lbs a season to now just recently of 250#'s and next year will be even bigger I'm sure. I would just like to share that I had asked my friends to purchase their own quantities and use the guarantee fresh shipping method which they did. Unfortunatly one 25# box showed up with some rotten ones in it and heard he was only compensated for a portion of the order. I am disappointed that this was the case. He was able to salvage some fresh ones but the fact that they didn't come as fresh as the other 225lbs gives him some concern when he cooks them. I just wanted to share this with you because I want participants to trust me when they order and pay extra for the quarantee fresh shipping. Regards, Jeff”

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(Hatch) - Posted 3 months ago

“Great variety of quality products. We can't get green chiles in Maine so buying ours through The Hatch Chile Store brings a little of NM to us!”

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(Hatch) - Posted 3 months ago

“I will order more as needed ?”

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(Hatch) - Posted 3 months ago

“The chillis are excellent. I will not buy early in the future as it seemed to create confusion on when they would ship to me.”

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(Hatch) - Posted 3 months ago

“The box was open when delivered and all of what I ordered were starting to thaw out. I put all of the packages in my freezer to refreeze them and I'm hoping they will be okay Christmas day. I didn't take pictures of the becouse I have never found this to be of help because it seems that when I complan it just gets ignored,”

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(Hatch) - Posted 3 months ago

“Delish products!!!”

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(Hatch) - Posted 3 months ago

“Good quality product”

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(Hatch) - Posted 3 months ago

“Yes I ordered some red chili But I have not got it yet. I also ordered some green chili.”

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(Hatch) - Posted 3 months ago

“The product is wonderful. I wish we had a grocer close to us that stocked it. My only concern is the shipping costs are pretty steep. I am a single user so I only order three jars at a time. Hatch products are the best.”

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(Hatch) - Posted 3 months ago

“Purchased a 13" wreath and 2 chili ristras. They were sent to Redmond, Oregon from New Mexico. The purchased items arrived in great shape. However, for a company that ships worldwid, the recipients stated that the items had no packing. It's a miracle they arrived so nicely.”

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(Hatch) - Posted 3 months ago

“Have not tried them yet.”

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(Hatch) - Posted 3 months ago

“Love Hatch Chile... however after receiving my order I was a bit disappointed that there are still peeling on chopped chilies along with seeds and the whole chilies had All the seeds in them!”

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(Hatch) - Posted 3 months ago

“It took a long time to receive the chiles. Full Rista though. I seems to be very dry but I hope it lasts a long time.”

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(Hatch) - Posted 3 months ago

“Taste great”

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(Hatch) - Posted 4 months ago

“I had lived in New Mexico for 30 years. The tamales were too thin. I know some people might prefer the yellow corn masa but I like the white and it is much more traditional. I'm stuck away from home and that is what I'm looking for. This seemed more like a Guadamalan recipe than a New Mexican. Offer more choices and I'm your best customer.”

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(Hatch) - Posted 4 months ago

“It's my first ever purchase so far its been a good experience.”

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(Hatch) - Posted 4 months ago

“I ve been purchasing for years now the Xhot fresh green chiles and always been happy with them. This year's patch has no spice at all. I dont know if I received Xhot but they are like Mild.”

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(Hatch) - Posted 6 months ago

“I'll start by saying I have ordered from this company since 2018. Unfortunately this company only gives 2 days notice from when they will ship. The 25 lbs box I ordered this year arrived when I was unable to process the box for 2 days after its arrival. A full 2/3's of the box had already started to go bad. I notified the company and was told since I did not process them right away that it was my fault. I then ordered a 10 lbs box to make up for the loss of the 1st box. I was notified yesterday that the box would ship in 2 days. I promptly emailed back asking them to push the shipment to next week as I was going to be out of town when the new box arrived. (at the bottom of the email it says email us immediately if the address is not correct), this tells me they have the ability to make changes to the shipping process if necessary. The email I received back said since the shipping label was already created there was nothing they could do.”

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Posted 6 months ago

The Hatch Chile Store is rated 4.7 based on 12,936 reviews