I'll start by saying I have ordered from this company since 2018. Unfortunately this company only gives 2 days notice from when they will ship. The 25 lbs box I ordered this year arrived when I was unable to process the box for 2 days after its arrival. A full 2/3's of the box had already started to go bad. I notified the company and was told since I did not process them right away that it was my fault. I then ordered a 10 lbs box to make up for the loss of the 1st box. I was notified yesterday that the box would ship in 2 days. I promptly emailed back asking them to push the shipment to next week as I was going to be out of town when the new box arrived. (at the bottom of the email it says email us immediately if the address is not correct), this tells me they have the ability to make changes to the shipping process if necessary. The email I received back said since the shipping label was already created there was nothing they could do.