The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 12,972 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the Chile!!!! Great service - received in a couple of days perfectly frozen.”

Helpful Report

(Hatch) - Posted 1 month ago

Thank you for your kind review! We’re glad your order arrived quickly and that everything met your expectations. We hope to see you again soon!

Posted 1 month ago

“We had a problem with our order. I called the office, they were just wonderful, fixed the problem and sent the chopped green chili's out that day! I have Been purchasing from them for years, and this was the first problem we ever had. I look forward to ordering from them again.”

Helpful Report

(Hatch) - Posted 1 month ago

Thank you for recognizing our team! Providing great service is just as important to us as delivering quality Hatch chile. We truly appreciate your support and kind words! Hatch Chile Store

Posted 1 month ago

“The chili rellenos were tough to cut, but had good taste. The green chili pork tamales were really tasty, could be better worth more meat added and some cheese.”

Helpful Report

(Hatch) - Posted 1 month ago

Thank you for your honest feedback! We’re so glad you enjoyed your Hatch chile and appreciate you sharing your thoughts. We’re always looking for ways to improve and value your input. We hope to have the opportunity to earn that 5th star next time! Hatch Chile Store

Posted 1 month ago

“I Love this chile!”

Helpful Report

(Hatch) - Posted 1 month ago

Thanks for the 5 stars!! So glad you love Hatch Chile! Looking forward to hearing from you again. We appreciate you! Hatch Chile Store

Posted 1 month ago

“I feel so lucky I can order and have shipped tp Vermont roasted Hatch chiles. Much appreciated, Hatch Chike Store! They are so good. I love scrambled eggs with cheddar cheese melted in, with a big helping of medium hot roasted hatch chiles from New Mexiso on top. So good!!!! Shipping was quick, and very reasonably priced shipping considering what UPS or Fedex charge.”

Helpful Report

(Hatch) - Posted 1 month ago

“Constantly great with each order have loved each order even trying different product's. We are now spoiled with bold flavor and heat levels I prefer hot my wife and daughter prefer mild to medium heat chili flavor nice and bold.”

Helpful Report

(Hatch) - Posted 1 month ago

Thank you for your kind review! We’re so glad you enjoyed the heat level — that authentic Hatch flavor is what we’re known for. We appreciate you choosing our store and hope you come back for more! Perfect mild/medium:

Posted 1 month ago

“Living just north of Santa Barbara we miss the wonderful food of New Mexico that we so love! THANK YOU Hatch Chile Store! Don't know how we'd survive without you!”

Helpful Report

(Hatch) - Posted 1 month ago

“Having went to high school and college in Las Cruces I got hooked on Hatch green chili. I now live in Idaho and the chili that the Hatch chili store delivered me was nothing but excellent.”

Helpful Report

(Hatch) - Posted 1 month ago

Thank you so much for your 5-star review! We’re so glad you enjoyed your Hatch chile. We take pride in bringing authentic Hatch, New Mexico flavor straight from our family store to your kitchen. We truly appreciate your support and hope to serve you again soon!

Posted 1 month ago

“Love this family owned and operated business with a great selection of the highest quality products.”

Helpful Report

(Hatch) - Posted 1 month ago

Thank you so much for the 5 stars! 🌶️ We’re so happy to hear you loved the flavor and that your order arrived quickly. We take pride in sending authentic Hatch chile straight from New Mexico to your kitchen. We truly appreciate your support and hope to serve you again soon!

Posted 1 month ago

“We live in Northwest Arkansas and don’t have access to fresh Hatch green chile, so we order the frozen green chile and it’s great, the Hatch Chile store has been great to deal with and promptly takes care of any issues we may have, we pay for next day delivery but it actually takes two to three days to receive it, this is my only complaint”

Helpful Report

(Hatch) - Posted 1 month ago

Thanks for the 5 star review! We appreciate your comments and feedback. This month UPS encountered so many weather related issues due to the Snow on the East Coast. Our sincere apologies, Please refer to your email as I have offered a discount on your next purchase for the inconvenience. Thank you for your continued support! Hatch Chile Store

Posted 1 month ago

“I love your Hatch Green Chile. Spent 12 years in NM and even though I've moved away I can still get my chile fix thanks to you. Highly recommend this store.”

Helpful Report

(Hatch) - Posted 1 month ago

Wow — thank you! Comments like this mean so much to our small, family-owned Hatch Chile store. We’re thrilled you loved it and appreciate you taking the time to share your experience! Hatch Chile Store

Posted 1 month ago

“I’ve bought several things from Hatch Chile over the years and they’ve always been good. Recently, my tamale supplier, who I really liked. went out of business so I started looking for a new supplier. I decided to try Hatch and guess what, they are now my tamale supplier of choice. Going to try the chicken stew next.”

Helpful Report

(Hatch) - Posted 1 month ago

Thank you so much for your 5-star review! We’re so glad you enjoyed your Hatch chile Tamales! We take pride in bringing authentic Hatch, New Mexico flavor straight from our family store to your kitchen. We truly appreciate your support and hope to serve you again soon! Hatch Chile Store

Posted 1 month ago

“the products are great but the shipping on the perishable item was a little slow. It was 11 days from the order date till the complete order was recieved.”

Helpful Report

(Hatch) - Posted 1 month ago

“Living away from NM for the last few years has been hard but getting fresh/frozen green chile has helped. The medium heat was just right. I love the individual packages too. Lightning shipping is a big plus. My 2nd order & I know there will be more in the future.. Thank you!”

Helpful Report

(Hatch) - Posted 1 month ago

“Hatch Chili Company is always Spot On! My Rellenos and Chimichunga are amazing! I also would be out of food is there was not any Roasted Hatch Chili in my freezed! Keep up the great work!”

Helpful Report

(Hatch) - Posted 1 month ago

“Wow! First time purchase. Incredible customer service! The frozen items arrived rock solid as promised. The chili sauces were delivered when promised. The green chile stew is amazing! Can’t wait to try the rellanos and tamales.”

Helpful Report

(Hatch) - Posted 1 month ago

Thank you for the 5 stars! We’re happy to hear your order arrived quickly and in great condition. Getting authentic Hatch chile to you fresh and on time is very important to us. We appreciate your support and look forward to your next order! Hatch Chile Store

Posted 1 month ago

“I ordered pork & chicken tamales with the chili sauce … the tamales showed up and I still have not received the sauce …. By the time the sauce comes they will no longer be fresh as I had to freeze then …. You should ship everything together . This was a expensive order for us and we wanted to have them when they arrived Will not order again”

Helpful Report

(Hatch) - Posted 1 month ago

“I love Hatch green chilies. They are the only thing green chili should be made with.”

Helpful Report

(Hatch) - Posted 1 month ago

Thank you for the 5 stars! We’re so glad you enjoyed your Hatch chile. We appreciate your support and look forward to serving you again soon! Hatch Chile Store

Posted 1 month ago

“After a mishap with shipping, they did very well to correct.”

Helpful Report

(Hatch) - Posted 1 month ago

“Ordered jars and Chile pods to be delivered to Florida they arrived 1 day early no problems.My Son said the jars of sauces were delicious . Will order again. Thank you!!”

Helpful Report

(Hatch) - Posted 1 month ago

Thank you for the wonderful review! We love hearing that our Hatch chile made a great gift. Sharing authentic New Mexico flavor is what we’re all about. We appreciate your support!

Posted 1 month ago

The Hatch Chile Store is rated 4.7 based on 12,972 reviews