The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 12,972 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I finally received the ristra today (2/3/2026). It was slightly damaged, probably from excessive handling. About a quart ziploc bag of peppers were broken off the item and loose in the shipping box.”

Helpful Report

(Hatch) - Posted 2 months ago

“While they have products that are very good I do not care for their customer service. I wanted to place an order where I would get 5% off. Unfortunately my products were in two different warehouses. Because of this my one spice that was $9.99 would have had a shipping charge of $12.99. The remaining part of my order had a $10.99 shipping charge. I had a hard time justifying $12.99 for a 9.99 product. When I contacted customer service they said their shipping charges were fair”

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(Hatch) - Posted 2 months ago

“I purchased the 3 pack. Red and green, mustard, and the original green. Haven’t tried the mustard, or red and green yet. But, I ate a cheeseburger this evening with the green original and it was delicious. I will definitely be encouraging my family and friends to order this product.”

Helpful Report

(Hatch) - Posted 2 months ago

“I am not sure what is going on but I order four jars of salsa. The first two came quickly, but I am still waiting on the other two. I can't figure out why you in't just send all four in the same package?”

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(Hatch) - Posted 3 months ago

“I love Hatch Green Chilis! Buying them already roasted and chopped saves me a ton of time in the kitchen. Their products are timely, still frozen and sealed for freshness! I give. them a 11 out of 10 every time!”

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(Hatch) - Posted 3 months ago

“Love Hatch’s Green Chilies! Put them in almost everything!”

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(Hatch) - Posted 3 months ago

“The flavor is bar none better than any other chili store.”

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(Hatch) - Posted 3 months ago

“Best chile hot love it second time this was the best”

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(Hatch) - Posted 3 months ago

“We ordered 3 chili Ristras and they are beautiful! Thanks”

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(Hatch) - Posted 3 months ago

“In the past, we purchased our hatch chilies from someone who roasted but we did the peeling and cutting. We came across your ad, and we thought we try it. We love it.”

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(Hatch) - Posted 3 months ago

“The website was easy to navigate. We received our product in a timely manner, and we're very pleased with the quality. We'll be ordering again!”

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Posted 3 months ago

“This order was sent to my Granddaughter in Texas, it was received in time and was completely frozen which was great, she isn't able to find it anywhere there and misses a taste of home very much. She has tried jarred Chile which just isn't the same.”

Helpful Report

(Hatch) - Posted 3 months ago

“I ordered a ristra online and I was worried that it would arrive with broken peppers but it arrived perfectly intact. It was a nice full ristra that my daughter will enjoy for years.”

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(Hatch) - Posted 3 months ago

“Alot of items to choose from and good explanation of product with pictures.”

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(Hatch) - Posted 3 months ago

“I haven't received any order yet.”

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(Hatch) - Posted 3 months ago

“Very good flavor and actually had some heat!!”

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(Hatch) - Posted 3 months ago

“The two reistras I bought were shipped perfectly. Very beautiful. I hung them up right away. Thank you!”

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(Hatch) - Posted 3 months ago

“I have been ordering fresh chilis in bulk from the hatch chili store without issues until august 2025 when I received rotten chilis that were growing black rot aka:mold! no one would even speak or respond to me to resolve this! I sent 14 Emails: heres proof and not ONE RESPONSE! Today they see this and respond... bad business.”

Helpful Report

Posted 3 months ago

“My order was delayed due to copping down my address wrong. It took twice as long as it should have once they get the address correct I got it in a few days.”

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(Hatch) - Posted 3 months ago

“I have ordered several things from this company and it is always packed with care and really, really good chile!!! I highly recommend doing business with this company...”

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(Hatch) - Posted 3 months ago

The Hatch Chile Store is rated 4.7 based on 12,972 reviews