The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 13,019 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 13,019 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Living away from NM for the last few years has been hard but getting fresh/frozen green chile has helped. The medium heat was just right. I love the individual packages too. Lightning shipping is a big plus. My 2nd order & I know there will be more in the future.. Thank you!”

Helpful Report

(Hatch) - Posted 3 months ago

“Hatch Chili Company is always Spot On! My Rellenos and Chimichunga are amazing! I also would be out of food is there was not any Roasted Hatch Chili in my freezed! Keep up the great work!”

Helpful Report

(Hatch) - Posted 3 months ago

“Wow! First time purchase. Incredible customer service! The frozen items arrived rock solid as promised. The chili sauces were delivered when promised. The green chile stew is amazing! Can’t wait to try the rellanos and tamales.”

Helpful Report

(Hatch) - Posted 3 months ago

Thank you for the 5 stars! We’re happy to hear your order arrived quickly and in great condition. Getting authentic Hatch chile to you fresh and on time is very important to us. We appreciate your support and look forward to your next order! Hatch Chile Store

Posted 3 months ago

“I ordered pork & chicken tamales with the chili sauce … the tamales showed up and I still have not received the sauce …. By the time the sauce comes they will no longer be fresh as I had to freeze then …. You should ship everything together . This was a expensive order for us and we wanted to have them when they arrived Will not order again”

Helpful Report

(Hatch) - Posted 3 months ago

“I love Hatch green chilies. They are the only thing green chili should be made with.”

Helpful Report

(Hatch) - Posted 3 months ago

Thank you for the 5 stars! We’re so glad you enjoyed your Hatch chile. We appreciate your support and look forward to serving you again soon! Hatch Chile Store

Posted 3 months ago

“After a mishap with shipping, they did very well to correct.”

Helpful Report

(Hatch) - Posted 3 months ago

“Ordered jars and Chile pods to be delivered to Florida they arrived 1 day early no problems.My Son said the jars of sauces were delicious . Will order again. Thank you!!”

Helpful Report

(Hatch) - Posted 3 months ago

Thank you for the wonderful review! We love hearing that our Hatch chile made a great gift. Sharing authentic New Mexico flavor is what we’re all about. We appreciate your support!

Posted 3 months ago

“Much better that the 505 chili.”

Helpful Report

(Hatch) - Posted 3 months ago

“Have not received items yet”

Helpful Report

(Hatch) - Posted 3 months ago

“We've been looking for roasted green chiles since we left Colorado. Finally! Great flavor, medium is a great temperature and not having to clean and chop them is a bonus. This is our 3rd purchase and each time we buy a larger order. Packaging is amazing, everything still frozen when it arrives. Exactly what we've been looking for!”

Helpful Report

(Hatch) - Posted 3 months ago

“In our first-ever delivery of salsa from this vendor, one jar (of two shipped together) was found to be unsealed. I notified the store and within 2 days they responded with a message notifying me that they would replace the item. A few days later, I unexpectedly received replacement of BOTH items in that shipment. The salsa is excellent and the customer service couldn't be better.”

Helpful Report

Posted 3 months ago

Thank you for the 5 stars! We’re so glad you enjoyed your Hatch chile. We appreciate your support and look forward to serving you again soon! Also thanks for recognizing our Customer Service team! Hatch Chile Store

Posted 3 months ago

“I have been ordering here for a while to have shipped to FL. They accidentally send me medium instead of hot, recently. I contacted support and within a few hours a new box was sent no questions asked. I can vouch for this place, excellent peppers as well!”

Helpful Report

Posted 3 months ago

Wow — thank you! Comments like this mean so much to our family-owned Hatch Chile store. Providing great service is just as important to us as delivering quality Hatch chile. We truly appreciate your support and kind words! Hatch Chile Store

Posted 3 months ago

“I loved it but did not expect it to be so big…”

Helpful Report

(Hatch) - Posted 3 months ago

“The hot was outstanding i ate the first jar in about 16 hours”

Helpful Report

Posted 3 months ago

Wow! I think that may be record time for 1 person. Thank you for the 5 stars! We’re so glad you enjoyed your Hatch chile. We appreciate your support and look forward to serving you again soon! Hatch Chile Store

Posted 3 months ago

“Living in the Pacific Northwest, the Hatch Chili Store is my only access to the real Green Chili I've come to love since I was a teenager in California. I'm in my 80's now and have never lost my love for it. May I say The Hatch Chili Store has never disappointed me. The Deliveries have always been fast/on time. Thanks!”

Helpful Report

(Hatch) - Posted 3 months ago

Wow — thank you! Comments like this mean so much to our small, family-owned Hatch Chile store. We’re thrilled you loved it and appreciate you taking the time to share your experience!

Posted 3 months ago

“The recipient was thrilled. I made a mistake when I ordered and realized the problem about an hour later. Your representative was understanding, helpful and polite and efficiently fixed a problem that was of my own making. My niece was glad to see that the stew was packed flat, in bags, so thar it was more eco-friendly. And she was impressed with the generous serving sizes.”

Helpful Report

(Hatch) - Posted 3 months ago

Thank you for the wonderful review! We love hearing that our Hatch chile made a great gift. Sharing authentic New Mexico flavor is what we’re all about. We appreciate your support!

Posted 3 months ago

“The ristra is beautiful and so fresh.”

Helpful Report

(Hatch) - Posted 3 months ago

Ristra's are beautiful and make a wonderful addition to your kitchen or Patio. So glad to hear! Enjoy... Hatch Chile Store

Posted 3 months ago

“I absolutely love everything I have purchased from this store! The peppers are top notch! And shipping is pretty quick too, even with just standard shipping. I will not be purchasing hatch from anywhere else from now on. Thank you for existing!!”

Helpful Report

(Hatch) - Posted 3 months ago

Thank you so much for your kind words! We are so happy that you have joined in on the love of Hatch Chile Store's Chile. We look forward to your next order. Enjoy! Hatch Chile Store

Posted 3 months ago

“First I would like to say I did receive it not by UPS or FEDX. I’m far from mailboxes so it was my bad because I thought you delivered by UPS. Second I ordered for first time from you do when it said HOT (it said it was very spicy) I ordered that one. After tasting it I found out it is not HOT at all. It is ok and tasty but not hot at all. I love Very Hot, so I won’t order again because the next one may not be HOT and I am sure I can’t return it. It is tasty though. Thank you”

Helpful Report

(Hatch) - Posted 3 months ago

“Sorry, I am unable to share a review as of today, I have not received my order. I have not had the opportunity to sample the product.”

Helpful Report

(Hatch) - Posted 3 months ago

The Hatch Chile Store is rated 4.7 based on 13,019 reviews