The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 13,068 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 13,068 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-267-2067

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a wonderful experience to order from the Hatch Chile Store. Their customer service is exceptional and of course their product is terrific! My daughter-in-law loves the ristra I ordered for her birthday. I definitely will be a repeat customer.”

Helpful Report

(Hatch) - Posted 3 months ago

“The store is great. Easy to order and the best chile. I lived in NM awhile back and I used to roast them or buy them by the bushel already roasted. Now I buy the jars. The service is very good. I have also given them as gifts.”

Helpful Report

(Hatch) - Posted 3 months ago

“I love the flavor of roasted green chillies. The order came quickly, and well secured packaging! No problems, just delicious enjoyment!”

Helpful Report

(Hatch) - Posted 3 months ago

“I love the hatch chii stew. I'm 89 yrs. old and I add a can of chicken soup and it makes a great soup for a day or two.”

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(Hatch) - Posted 3 months ago

Thanks for the 5 Star review! We are so happy that you are enjoying the Green Chile Stew and what a great idea to add the chicken soup. Thank you and we look forward to serving you on your next order.

Posted 3 months ago

“I'm very satisfied with my purchase of Hatch green chili stew, cheese tamales, chicken chimichangas, and the chili rellenos. The flavors are wonderful. My only issue the price. They are very pricey. Its a good thing I'm only feeding one person. I will get several meals. My favorites are the tamales and the rellenos.. 😋 😋 😋 😋 😋”

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(Hatch) - Posted 3 months ago

“Simply the best!”

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(Hatch) - Posted 3 months ago

Thank you so much for the amazing review! We’re thrilled to hear this is the best chile you’ve ever tasted. That’s exactly what we strive for with our Hatch chile. We truly appreciate your support!

Posted 3 months ago

“I order a dozen jars of the Fresh Chile Company Jalapeño Salsa at least 5 times a year. When I got my order today, it was Hatch Chile Company Jalapeño Salsa (12 jars). I am very disappointed.”

Helpful Report

(Hatch) - Posted 3 months ago

We’re sorry to hear that your experience did not meet expectations. That’s never the experience we want for our customers. Our customer service team has addressed the issue and we are happy to reship the correct order to you.

Posted 3 months ago

“Prompt service & shipping; packaged well so product arrived in great shape-”

Helpful Report

(Hatch) - Posted 3 months ago

Thanks for the Kind Words and 5 star review. We appreciate your support and look forward to serving you again.

Posted 3 months ago

“The red chili pork tamales may be the best I've ever tasted -- homemade, restaurants or mail order, these are outstanding and superior to the other brand I'd been ordering. I topped them with homemade ranchero sauce using the recipe from chilipeppermadness.com and it was incredibly delicious. Fast shipping, they arrived still frozen and after thawing I vacuum-packed and refroze the remaining in smaller portions. Very happy to have discovered these.”

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Posted 3 months ago

Thank you for the 5-star review! We’re so glad you enjoyed your order and appreciate you taking the time to share your feedback. We hope to serve you again soon!

Posted 3 months ago

“I buy the chile rellenos regularly and a few other items from time to time. The rellenos are typical excellent but the past few times the amount of cheese seemed lower than usual. But still tasty”

Helpful Report

(Hatch) - Posted 3 months ago

Thank you so much for your continued support! We truly appreciate you coming back to order from us again. It means a lot to our team, and we’re so glad you’re enjoying our Hatch chile! We value your feedback and your positive experience is a priority for us. Please feel free to reach out to Customer Service so we can try and see how we can help make your next chile experience an even better one. support@hatch-green-chilec.com Thank you.

Posted 3 months ago

“I was born and raised in Santa Fe and my grandfather was a chile farmer in Belen. I have lived out-of-state for decades. I have tried many, many, New Mexico chile providers. Now most them are good to very good, BUT, The Hatch Chile Store is the Veru Best and for a long time now has been my exclusive provider of all food New Mexican. I love you guys and have recommended you over and over. On top of your unsurpassed food, your customer service is number one and unfailingly great. I love your website and your business model. Keep up the great work, I'll still use you even when I return back to my beloved New Mexico!”

Helpful Report

(Hatch) - Posted 3 months ago

Thank you so much for the kind words and the 5 Stars!. Our goal is always try to meet our customers expectations when it comes to Hatch Chile. It sound like we have done that and we are so grateful for your patronage. Thank you for mentioning our Customer Team we make sure that our customers are dealt with a level of respect and professionalism. We look forward to serving you again! Enjoy!

Posted 3 months ago

“My only concern was that the frozen chile was processed in California and not NM. Having grown up 30 miles north of Hatch I have had the joy of the chile for near seventy years. Thanks”

Helpful Report

(Hatch) - Posted 3 months ago

Thanks so much for the 5 stars! We really appreciate you. Our Chile is from Hatch and it is processed in New Mexico. We have Distribution Centers on the East Coast (New Jersey) and the West Coast (California). Rest assured you are getting the real deal! We look forward to serving you again Enjoy!

Posted 3 months ago

“Good communication and prompt shipping. I also enjoy checking out the recipies they sent.”

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(Hatch) - Posted 3 months ago

Thank you for the amazing review! We’re so glad our team was able to provide great service and that you enjoyed your Hatch chile. Your support means a lot to us!

Posted 3 months ago

“We are hopelessly addicted to Hatch green chile, as it remains a designated food group for our family!”

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(Hatch) - Posted 3 months ago

Thank you for your kind review! It means so much to our small Hatch Chile store. Hatch Chile should definitely be a food group. We’re thrilled you enjoyed the flavor — that authentic New Mexico chile is what we’re all about! We appreciate your support and look forward to sending more chile your way soon!

Posted 3 months ago

“I sent a message letting you know that when I received my package one if the jars was broken ordered one hot green chili and two red green hot chili one of the red green was broken poor packaging other than that I enjoy your priduct”

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(Hatch) - Posted 3 months ago

“Best chili has the most amazing flavor. I am originally from New Mexico, but moved to Florida and I must have my chili, so I ordered from them and in 24 hours. I had the most delicious chili in my presence. The flavor is phenomenal. It was packed so professionally and amazing. It was still frozen when it got here, but I just can’t speak enough on the quality of the chili itself and being a native New Mexico. I definitely have high standards and they met every single one of those.!!!!!!”

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Posted 3 months ago

“Very pleased with my purchases, food quality, and prompt service. Especially love my aluminum chillable wine glass!”

Helpful Report

(Hatch) - Posted 3 months ago

Thank you so much for the 5 stars! We’re thrilled to hear our customer service team was able to help and that you enjoyed your Hatch chile. We truly appreciate your support and look forward to serving you again!

Posted 3 months ago

“The ingredients need to be easier to find on your website”

Helpful Report

(Hatch) - Posted 4 months ago

Hello Raechel, I am sorry you experienced some difficulties with our Website. On the Websites Main Page you will see many many products if you scroll down. If you click on the word SHOP then arrow down. You will find the list of ALL products. It was designed to be user friendly, If you continue to have technical problems and are not able to see the products, please contact Customer Service and I will be happy to help you. Myrna 575.635.4680

Posted 4 months ago

“Shipping was fast. Chile's are great.. no issues.”

Helpful Report

(Hatch) - Posted 4 months ago

Thank you for the great review! We’re thrilled you enjoyed the flavor and truly appreciate your support. Looking forward to serving you again soon! Hatch Chile Store

Posted 4 months ago

“I love hatch green chili store. I don't go anywhere else to get my CHILI. Their number one in my books.”

Helpful Report

(Hatch) - Posted 4 months ago

Thank you for your kind review! We appreciate your patronage and faith in us. We’re glad your order arrived quickly and that everything met your expectations. We hope to see you again soon!

Posted 4 months ago

The Hatch Chile Store is rated 4.7 based on 13,068 reviews