The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,492 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,492 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 4th December 2025

Joshua R

Debra B

Tony D

GREGORY L

1773

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Hatch peppers have a unique flavor and you do a great job creating products that we can use in creating interesting and tasty meals. Thanks for your work. Your products are a staple in our pantry.”

Helpful Report

(Hatch) - Posted 1 week ago

“I love my Ristra!”

The Hatch Chile Store 5 star review on 20th November 2025

Helpful Report

(Hatch) - Posted 1 week ago

“I was in your store in Hatch in September while visiting New Mexico and bought a restraining for my kitchen and love how it looks in my kitchen back home in Spokane, Wash. My daughter loved it so I ordered one for their kitchen in Seattle and it just arrived yesterday. It's awesome looking! Thanks!”

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(Hatch) - Posted 2 weeks ago

“I happened across this store online and ordered three 2’ ristras to hang on our home. They were competitively priced and delivery was about 10 days. And they are absolutely beautiful!”

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(Hatch) - Posted 2 weeks ago

“The best! We’ll be buying more.”

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(Hatch) - Posted 2 weeks ago

“The shipment of tamales arrived on time and in good condition. Waiting for the Christmas holidays to enjoy them with my family.”

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(Hatch) - Posted 2 weeks ago

“I was very surprised by what I received for the price I paid. The 2 foot ristra is a work of art. An excellent piece of craftsmanship. I was going to hang it on the porch but when I saw how beautiful it is I changed my mind and hung it in the center of my kitchen. Dead center where it will remain.”

Helpful Report

(Hatch) - Posted 2 weeks ago

“I got the three foot strand of chilies to share with our blended community. They were beautiful and smelled so good. Everyone was thrilled as we sent them out. Good stuff cooking all week. I'm collecting orders from neighbors to reorder after the holidays. I called the company to tell them thank you for a wonderful product that was celebrated by many. Love it!!”

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(Hatch) - Posted 2 weeks ago

“Excellent customer service. Green chili is the best”

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(Hatch) - Posted 2 weeks ago

“Excluding the quality of the peppers, custormer service failed to cancel the order. The website order page doubled my order and I was unable to 'delete' an item. I sent the company an email requesting a cancellation. Days later I received an email asking me if I wanted to delete an item, of which I replied. Then I was told "too late". So I received 10# of peppers for $155. If I wanted 10# I would have ordered a 10# box and not 2-5# boxes.”

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(Hatch) - Posted 2 weeks ago

“Gracie is my granddaughter and she loves green chili enchiladas and she said they were delicious. And my son liked it too. Thanks”

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(Hatch) - Posted 2 weeks ago

“Received REAL HATCH green chiles promptly and perfectly frozen. We have been unable to find them in our local grocers, so were thrilled to get these beauties.”

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(Hatch) - Posted 2 weeks ago

“Quick delivery, well packaged, can’t wait to start cooking.”

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(Hatch) - Posted 2 weeks ago

“Products are fantastic!”

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(Hatch) - Posted 2 weeks ago

“Absolutely beautiful ristra. Opened the red chile to use the day I got it..heaven in a jar! Have been missing NM and this was just what we needed. Highly recommend.”

The Hatch Chile Store 5 star review on 19th November 2025

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(Hatch) - Posted 2 weeks ago

“My items came quickly and the salsa was fantastic!”

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(Hatch) - Posted 2 weeks ago

“Absolutely the best Hatch chili products anywhere. Delicious!!!”

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(Hatch) - Posted 2 weeks ago

“Dealing with you was great. Your chat people were friendly and efficient. I did have one thing that stood out to me when I saw the photo of my gift purchase. It did not appear as full as the photos on your website. I am open to being corrected. The recipients were thrilled, so I do not want them contacted regarding my opinion. It was a beautiful Rista. It just did not appear as full and plump with chilis. I will order again, because I think you have a wonderful product. Thank you for the early delivery...it was perfect timing. For the first time in a long time, they will be making red chili tamales with their much-loved NM red chili. Again, do not contact the recipient.”

The Hatch Chile Store 5 star review on 18th November 2025

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(Hatch) - Posted 2 weeks ago

“How do chili store have so many wonderful peppers sauces and specialty items. I have bought from hatches from the time I lived in Arizona and now I’m in California and still doing it. You can get fresh chilies when they’re being picked or you can get them after they’ve been picked and put up for you. I’ve never found any other place that sells it like this and it be so good. Ordered things for Christmas already had them delivered so that I made sure I got them. Getting things for Christmas are Special and always order early. This year they had Speciality items for Thanksgiving”

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(Hatch) - Posted 2 weeks ago

“Love my chilli wreath! Thank you so much. I will enjoy for years!”

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(Hatch) - Posted 2 weeks ago

The Hatch Chile Store is rated 4.7 based on 12,492 reviews