The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 12,936 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent this to my daughter and son-in-law for Christmas...they haven't received the order yet and that is totally my fault because I ordered late. They live in Florida, but are from New Mexico...you can not find chili in Florida...those Florida's never heard of it..ha ha ha. I am sure they will be excited to receive the order!!!”

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(Hatch) - Posted 2 months ago

“My husband is originally from NM and is so happy to have real authentic hatch chile again!”

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(Hatch) - Posted 2 months ago

“Omg!! Just GORGEOUS! My mother ordered a wreath from you guys I think like 20 years ago and it lasted forever on my front gate. It really brought back my southwest memories as a child. Brought me so much joy. This year I decided to get another one and it did not disappoint. It’s fabulous. I have it hanging up in my house right now and enjoying it for the Christmas season. I will also take it out to my front gate and see how long it lasts out there. I bought the treated version this time. It’s gorgeous and glossy. Thank you hot chili folks.”

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(Hatch) - Posted 2 months ago

“Order received in a timely manner, packaging protected the products Highly recommend”

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(Hatch) - Posted 2 months ago

“They are awesome! Chili arrived quick, chopped, and still frozen! They were delicious and had all the bite I was looking for.”

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(Hatch) - Posted 2 months ago

“the chilli is fresh and great, however the MED does not have any heat, the Hot that we ordered is the best fit for us.”

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(Hatch) - Posted 2 months ago

“The website is easy to nvigage. Ordering is easty & shipping is fast. We are very happy with our ristra!”

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(Hatch) - Posted 2 months ago

“The ease of ordering was excellent. The prompt delivery and the fantastic packaging was also excellent. And, of course, the fantastic flavor of the green chili made the whole process way above excellence!!!!”

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(Hatch) - Posted 2 months ago

“Unfortunately, I had a bad experience this year after ordering the last three years. When ordering, I somehow made a mistake and made the shipping address and billing address the same. I had intended to ship the chiles to my sister in Florida as a Christmas gift. After receiving confirmation of my order, I called and emailed Hatch Chile but could not get ahold of anyone. Once I was able to talk to someone a couple of days later, they said the chiles had been shipped and couldn't do anything for me other than take another order and discount it by 20%. I pursued shipping the chiles to my sister but the cost from UPS was as much as the cost of the chiles. I think Hatch Chile should have things set up to modify your order once you receive a confirmation and realize there was a mistake. The customer service is understaffed and needs to respond to people quickly if they made a mistake. So, while the product quality is good, I was quite unhappy as I ended up having to buy an alternative gift for my sister and spent twice as much as I wanted to. You have lost me as a customer.”

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(Hatch) - Posted 2 months ago

“Great site to order chiles, easy to order, arrived when site said the package would. Had to try as soon as order was received. Loved the taste. Cannot find anything like this where I live. Also, gave a couple of jars to a friend for Christmas. I will be ordering again.”

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(Hatch) - Posted 2 months ago

“Great packaging. Made a wonderful gift.”

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(Hatch) - Posted 2 months ago

“Love your Hatch chile. Appreciate the speed of which you deliver you frozen product.”

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(Hatch) - Posted 2 months ago

“Very happy for your small family source to acquire New Mexico chile , as a Native displaced New Mexican! I’m always pleased with your service and product with the only exception being non corn husk wrapped Tamales ….. I want the authentic corn husk wrapper !”

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(Hatch) - Posted 2 months ago

“This is the ONLY company we buy our chiles from! Perfect every time! I highly suggest the pre-roasted and peeled green chile bundle!”

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(Hatch) - Posted 2 months ago

“I ordered these to be delivered by mail, and I can't complain. They were of the same quality as always.”

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(Hatch) - Posted 2 months ago

“Excellent customer service Excellent delivery Well packaged!”

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(Hatch) - Posted 2 months ago

“Efficient communication; delivery was precisely as described. And tamales were very good- will certainly buy again.”

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(Hatch) - Posted 2 months ago

“Very good Chili, I can't wait to try all of their products!”

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(Hatch) - Posted 2 months ago

“We’ve shopped for all our hatch chile products at The Hatch Chile Store for years. Always satisfied with the product s we purchase. It’s Real authentic fresh Hatch chili and the store’s service is wonderful.”

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(Hatch) - Posted 2 months ago

“Red pork tamales were yummy”

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(Hatch) - Posted 2 months ago

The Hatch Chile Store is rated 4.7 based on 12,936 reviews