The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 13,024 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 13,024 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome GREEN chili, quick correction of order.”

Helpful Report

(Hatch) - Posted 4 months ago

“Your online program added items to my cart automatically that I looked at. I called immediately leaving a message and request to call me, but customer service is not available on a weekend. Only problems are availble on weekends. My order was processed Monday morning. Late that afternoon, some text attempt was made to say my order had already shipped, so sorry it's not going to be fixed. So my birthday gift has travelled across country and is definitely not what I intended to order. I really appreciated the statement of it being my poblem, and will not order again from your business. Giving me a discount on a future order does not make this birthday a happy one.”

Helpful Report

(Hatch) - Posted 4 months ago

“Am from New Mexico and been leaving in California since 1988, and Hatch chili is by far the best! I will never buy chili else where but from the Hatch Store.”

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(Hatch) - Posted 4 months ago

“I was excited to find the Hatch Chile Store with their variety and great products. I have friends overseas who miss their chiles and these products are perfect as gifts for them!”

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(Hatch) - Posted 4 months ago

“I had an issue with my order. Angel got back to me in less than 1 day and quickly resolved the problem. Excellent customer service!”

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(Hatch) - Posted 4 months ago

“Great chili and prompt service. Ordered chili via your web site.”

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(Hatch) - Posted 4 months ago

“The Hatch Chile store is one of the best online purveyors I have ever dealt with to date! I placed an order, and they immediately let me know they were out of stock and could be delayed. I told them I was okay to wait. They then checked with me again due to a longer than expected delay. Again, I stated I was fine. They communicated thoroughly and often. On another delay, they contacted me hat in hand very apologeticly. They offered me an item of similar value several times throughout this process, and this time I took their offer. Not only did they supply me with an item of equal value, but they included a bonus item for my patience and understanding. This was a great surprise, and extremely uncommon in today's business world. This is the way business used to be, and should be done! They truly practice family values and old school business ethics. In addition, the products they provided (Green & Red Chili Rellenos) were amazing! I highly recommend anyone who enjoys or is curious about this cuisine deal with this amazing company. Thank you Hatch Chili Store, you are among my favorite purveyors!!”

Helpful Report

(Hatch) - Posted 4 months ago

“Hatch chili suace awesome, and it's as simple and slow cooked pork or beef chopped up and spice it up with (green) chili sauce. Or Pozole with red pepper sauce. It's quite delicious I recomend any of Hatch Chili Store's products!”

Helpful Report

(Hatch) - Posted 4 months ago

“I bought chile from them before to make green chile stew. This was the first time that I bought chile relleno and chimichanga . I live in Pennsylvania and was great to be eating New Mexican food again. I will be buying more in the future”

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(Hatch) - Posted 4 months ago

“Hatch's chili rellenos are outstanding.”

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(Hatch) - Posted 4 months ago

“Some of the finest chile I have ever eaten and I have tried a lot. I was raided on Mexican food and eat it several times a week. I will look no further. The store was very prompt and professional in getting my order to me. Nothing but a very positive experience.”

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(Hatch) - Posted 4 months ago

“Everything went smoothly with this transaction. Shipping was fast and the packaging was excellent! No damage to very fragile ristras. Will order again.”

Helpful Report

(Hatch) - Posted 4 months ago

“I finally received the ristra today (2/3/2026). It was slightly damaged, probably from excessive handling. About a quart ziploc bag of peppers were broken off the item and loose in the shipping box.”

Helpful Report

(Hatch) - Posted 4 months ago

“While they have products that are very good I do not care for their customer service. I wanted to place an order where I would get 5% off. Unfortunately my products were in two different warehouses. Because of this my one spice that was $9.99 would have had a shipping charge of $12.99. The remaining part of my order had a $10.99 shipping charge. I had a hard time justifying $12.99 for a 9.99 product. When I contacted customer service they said their shipping charges were fair”

Helpful Report

(Hatch) - Posted 4 months ago

“I purchased the 3 pack. Red and green, mustard, and the original green. Haven’t tried the mustard, or red and green yet. But, I ate a cheeseburger this evening with the green original and it was delicious. I will definitely be encouraging my family and friends to order this product.”

Helpful Report

(Hatch) - Posted 4 months ago

“I am not sure what is going on but I order four jars of salsa. The first two came quickly, but I am still waiting on the other two. I can't figure out why you in't just send all four in the same package?”

Helpful Report

(Hatch) - Posted 4 months ago

“I love Hatch Green Chilis! Buying them already roasted and chopped saves me a ton of time in the kitchen. Their products are timely, still frozen and sealed for freshness! I give. them a 11 out of 10 every time!”

Helpful Report

(Hatch) - Posted 4 months ago

“Love Hatch’s Green Chilies! Put them in almost everything!”

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(Hatch) - Posted 4 months ago

“The flavor is bar none better than any other chili store.”

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(Hatch) - Posted 4 months ago

“Best chile hot love it second time this was the best”

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(Hatch) - Posted 4 months ago

The Hatch Chile Store is rated 4.7 based on 13,024 reviews