The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,852 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,852 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 12th January 2026

The Hatch Chile Store 5 star review on 13th December 2025

Victor V

1774

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best chili products ever!”

Helpful Report

(Hatch) - Posted 1 month ago

“After living in Albuquerque, now living in Georgia, I missed everything green chili until I found the hatch chili store! Everything tastes great! Thanks!”

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(Hatch) - Posted 1 month ago

“Well, worth the price. Delicious.”

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(Hatch) - Posted 1 month ago

“I’ve ordered from the Hatch Chile Store for a few years now and have never had an issue until this delivery. To be fair, the chile is flavorful and pretty accurate to the right heat level. If you miss smelling the roasters, the smell of flavor of this will bring you home. My only issue this time was that one of the packages opened and there was freezer burn. Thus the four stars. Really should be about 4 3/4 stars.And yes, this makes me one of those people who gets 10 great packages and then just complains about the 11th bad one. I’ll own that.”

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(Hatch) - Posted 1 month ago

“fantastic ! thank you for speedy delivery of your quality chiles - so grateful to be able to enjoy them in the northeast winter”

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(Hatch) - Posted 1 month ago

“Very good product Buy it all the time Have my friends and neighbors hooked on it now”

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(Hatch) - Posted 1 month ago

“Excellent products, this our secon order. Great communication and items are packaged very well for shipment.”

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(Hatch) - Posted 1 month ago

“I purchased the four jars that I selected, received them two days ago, opened the box, and one out of the four jars was broken in transport.”

The Hatch Chile Store 5 star review on 12th December 2025

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(Hatch) - Posted 1 month ago

“The guality is good . . . a little on the pricey side.”

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(Hatch) - Posted 1 month ago

“Absolutely the best green chili available. I use the mild roasted green chilis to flavor eggs, enchiladas, taco’s and soups. The products always arrive quickly and safely packaged.”

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(Hatch) - Posted 1 month ago

“Love all the flavors so far!”

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(Hatch) - Posted 1 month ago

“Living in AZ, I have bought my chiles locally (or driven to NM over Labor Day) until I discovered The Hatch Chile Store. They do all the hard work of roasting, peeling and chopping, then they ship your order direct to your door. Every single order has been received frozen, ready for the freezer, or ready to heat and eat. I cannot say how much I have enjoyed the products - all of them! Their red chile sauce is the best I have ever had. Highly recommend this company. My last order of Tamales is in the freezer, ready for Christmas!”

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(Hatch) - Posted 1 month ago

“Fantastic products for chile lovers. Great delivery service. Very timely.”

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(Hatch) - Posted 1 month ago

“Very fast service and very nicely packaged”

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(Hatch) - Posted 1 month ago

“Great food but horribly expensive to ship to someone.”

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(Hatch) - Posted 1 month ago

“Just received the chilies after quite a delay, but they look great”

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(Hatch) - Posted 1 month ago

“I recently ordered a mixed case of salsa and received the correct items undamaged on time as promised.”

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(Hatch) - Posted 1 month ago

“We were not notified that it had been shipped only had a confirmation. So we received the package a day later. The contents were thawed but still cold so we put it in the freezer. I fixed the items as I had before when we had ordered these items. They did not taste good and if there was any chicken I never found any. Less than an hour after I was very sick with vomiting and diarrhea. My husband was shortly after. I bought hundreds of dollars worth but have decided to throw it all away.”

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(Hatch) - Posted 1 month ago

“I ordered 4 jars of salsa that cost me with delivery on the 23rdof November and i still havent recived it very dissapointed i definatly won't be ordering anything from your company again, i was looking forward of trying your salsa , but still havent got it.”

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(Hatch) - Posted 1 month ago

“Very hard to write a review, we have not received our order after placing it over two weeks ago. I try the tracking number provided, and the response is a label has been generated. Two days ago the tracking number identified the shipment will be here December 15th”

Helpful Report

(Hatch) - Posted 1 month ago

The Hatch Chile Store is rated 4.7 based on 12,852 reviews