The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,495 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,495 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 4th December 2025

Joshua R

Debra B

Tony D

GREGORY L

1773

Anonymous

Anonymous // 01/01/2019

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“The Chile was pretty good - the bag was marked "hot" but the chiles are actually "medium", but that's okay, as I had purchased "medium" anyway, so all is well. The quantity seemed spot-on, too! I did not weigh them, but I believe there were 16 chiles in each bag to make them one pound. The quality was superb - I feel like someone hand-picked each chile to make sure they were roasted, skinned, in pretty good shape, and weighed about 1oz each - this part was impeccable. The price is a little steep at $1.60 a pound, but they were shipped right away in amazing frozen packaging with excellent quality, as mentioned. Overall, it was a good deal, and I'm very happy.”

Helpful Report

(Hatch) - Posted 3 weeks ago

“First order, wrong item shipped! Ordered hot, whole, frozen NM Green Chile. Called after wrong item received and correct item was supposed to be shipped yesterday, but as of this evening, still have not received the 2 packs of HOT green chile. Hopefully, will receive Thursday (tomorrow).Milton Davis, Kansas City, Mo 64119 Replacement order with hot chiles arrived today! Thank you and we will be ordering again I’m sure!”

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(Hatch) - Posted 4 weeks ago

“I had lived in New Mexico for 30 years. The tamales were too thin. I know some people might prefer the yellow corn masa but I like the white and it is much more traditional. I'm stuck away from home and that is what I'm looking for. This seemed more like a Guadamalan recipe than a New Mexican. Offer more choices and I'm your best customer.”

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(Hatch) - Posted 4 weeks ago

“Wonderful chile! I ordered frozen mild. Packaging was great and arrived in perfect condition and solidly frozen. Chile flavor was as close to fresh as I've ever had in Michigan! The recipes that were emailed to me were much appreciated! Will be ordering again!”

Helpful Report

(Hatch) - Posted 4 weeks ago

“The Chile we bought was "hot", because the "extra hot", which I prefer, has proven to be too much for the family. As such, it is excellent in my wifes' Green Chile Chicken Alfredo, my breakfast burritos, huevos rancheros, carnitas, tacos and yes, Green Chili, and so much more. The Chile does a great job adding spice and flavor to meals that remind me of when I was stationed in New Mexico. I highly recommend them as they store well in the freezer.”

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(Hatch) - Posted 4 weeks ago

“The chilies were delivered with care. They're fresh and delicious. Will be ordering from here from now on.”

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(Hatch) - Posted 4 weeks ago

“My chili was packaged beautifully and still frozen in Washington State. I have been directing people to your website for any chili needs.”

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(Hatch) - Posted 4 weeks ago

“NM green chile is the best! Having moved away years ago, The Hatch Chile Store is the best way to satisfy my tastes, addiction and needs.”

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(Hatch) - Posted 4 weeks ago

“You have never disappointed us .When we make our Chili and cheese tamales every one wants to know we're i got the beautiful chilies .So I'm in charge of getting chilies every year. Gary”

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(Hatch) - Posted 4 weeks ago

“I learned to love hatch green chilies after living in New Mexico for three years. I would then order a bushel, so I could always have green chile on hand. The flavor is so unique and the chilies can be used in so many different ways and in different recipes. I live in Minnesota andhad not recently bought green chilies. Then I found the hatch green chili store and though I missed the chance to order fresh chilies this season, I did order some frozen packets that were actually very good. I will look to order my fresh green chilies in the coming season, but my order from the hatch chile store was the next best thing in the flavors were spectacular”

Helpful Report

(Hatch) - Posted 4 weeks ago

“I order both fresh and frozen hatch chile's every harvesting season and The Hatch Chile Store has been my go-to provider for 4 or 5 years now. The quality is unmatched, the prices are competitive, and I have always been 100% satisfied. Just be sure you pay attention to the shipping dates becasue they only ship some products on specific days of the week. Additionally, they package the products very well. I live in Alabama, and despite the transit time from the Hatch Valley and then sitting on my porch all day until i get home from work, they are always still frozen solid (when I order the frozen chile's). I highly reccomend the Hatch Chile Store! 5/5 Stars!!!”

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(Hatch) - Posted 4 weeks ago

“This is what makes New Mexico the land of enchantment. Addictive!”

The Hatch Chile Store 5 star review on 5th November 2025

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(Hatch) - Posted 4 weeks ago

“It's my first ever purchase so far its been a good experience.”

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(Hatch) - Posted 4 weeks ago

“The Chimichangas that purchased were very tasty and I really enjoyed them. The salsa is also excellent!”

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(Hatch) - Posted 4 weeks ago

“Excellent service and absolutely delicious chili! We loved both the green and red chili sauces. Will definitely be ordering again!”

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(Hatch) - Posted 4 weeks ago

“Have purchased several items from the Hatch Chile Store, all with the highest quality and excellent service.”

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(Hatch) - Posted 4 weeks ago

“The products I ordered are very good. One jar was broken in shipping, but since I added the shipping protection, they are shipping a new jar out. Easy!”

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(Hatch) - Posted 4 weeks ago

“We got the 10lb box of Fresh Hatch Green Chilies. When they arrived, we were astonished at just how fresh they were. We got to roasting them as soon as we could and have then in the freezer. We take out a pack and use them in cooking often. Makes for a great burger topper. Looking forward to next year ordering them again.”

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Posted 1 month ago

“After paying extra for the lasting spray, my hanging chiles got worms after only 3 months. Awful!”

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(Hatch) - Posted 1 month ago

“The chiles arrived in great shape, almost as if they were picked that morning. I have ordered chiles prior and will be a customer again next fall.”

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Posted 1 month ago

The Hatch Chile Store is rated 4.7 based on 12,495 reviews