The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,860 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,860 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 14th January 2026

The Hatch Chile Store 5 star review on 13th December 2025

Victor V

1774

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic products for chile lovers. Great delivery service. Very timely.”

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(Hatch) - Posted 1 month ago

“Very fast service and very nicely packaged”

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(Hatch) - Posted 1 month ago

“Great food but horribly expensive to ship to someone.”

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(Hatch) - Posted 1 month ago

“Just received the chilies after quite a delay, but they look great”

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(Hatch) - Posted 1 month ago

“I recently ordered a mixed case of salsa and received the correct items undamaged on time as promised.”

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(Hatch) - Posted 1 month ago

“We were not notified that it had been shipped only had a confirmation. So we received the package a day later. The contents were thawed but still cold so we put it in the freezer. I fixed the items as I had before when we had ordered these items. They did not taste good and if there was any chicken I never found any. Less than an hour after I was very sick with vomiting and diarrhea. My husband was shortly after. I bought hundreds of dollars worth but have decided to throw it all away.”

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(Hatch) - Posted 1 month ago

“I ordered 4 jars of salsa that cost me with delivery on the 23rdof November and i still havent recived it very dissapointed i definatly won't be ordering anything from your company again, i was looking forward of trying your salsa , but still havent got it.”

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(Hatch) - Posted 1 month ago

“Very hard to write a review, we have not received our order after placing it over two weeks ago. I try the tracking number provided, and the response is a label has been generated. Two days ago the tracking number identified the shipment will be here December 15th”

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(Hatch) - Posted 1 month ago

“Very satisfied with my order and the delivery”

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(Hatch) - Posted 1 month ago

“We received our order of green tamales and green chili relleno. Unfortunately we were very disappointed in the relleno. The green chili was very tough and minimal amount of cheese. Thankfully you customer service lady helped me and we are getting a replacement of red chili tamales. Thank you”

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(Hatch) - Posted 1 month ago

“My order from Hatch Chile arrived promptly and in perfect condition. Our family and frinds are looking forward to using these amzing edible peppers! Highly recommend this store.”

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(Hatch) - Posted 1 month ago

“We bought an assortment of six salsas and sauces. They are wonderful. Shipping was fast and the bottles were sent safely in "egg carton" bcontainers which prevented any breakage.”

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(Hatch) - Posted 1 month ago

“This tastes nothing like I thought it would. I don’t know what kind of chile was used to make this but I was expecting the taste of hatch dried red chile like used to make enchiladas sauce. This smells and taste like it has tomatoes in it and is sweet tasting. Very very disappointed and I spent 70 some dollars for six jars and shipping. And I don’t know what to do with it.”

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(Hatch) - Posted 1 month ago

“The hatch chili I ordered arrived in great condition.”

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(Hatch) - Posted 1 month ago

“I order from you all the time. I love your products and so glad I found you.”

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(Hatch) - Posted 1 month ago

“Excellent quality, taste is so addicting, wonderful color. Has unique taste as not all chile tastes the same depending on chef. Very pleased”

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(Hatch) - Posted 1 month ago

“Exceptional product and at a great price. I use the Hatch Chile Store's Green Chile's in a custom sourdough loaf with Calabrian peppers (from a different source) and extra sharp cheese. I call it my Santa Fe Sourdough®, and it burst out of the oven looking "Christmas Tree", which is something only New Mexicans will understand. The price per pound seems expensive, even for an exceptionally high-quality product. Don't be misled - the price per pound is the exact same as inferior grocery store and big box stores, once you account for the water weight in the inferior products....same price, but The Hatch Chile Store product is 5x better. See my attached photo. A competing brand in a jar is approximately 66% water. By the time you strain the water and weigh the product for inclusion in the sourdough dough, you have paid the same price per pound but are only left with a jam type consistency from the competitor - not the amazing whole cut Hatch Chile product that The Hatch Chile Store has! Place a large order with friends and save even more. You will be amazed”

The Hatch Chile Store 5 star review on 10th December 2025

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(Hatch) - Posted 1 month ago

“Wonderful chiles both canned and frozen for Christmas and birthday presents. Even glass items arrive without any damage. Dry ice has kept frozen items even when shipped in warm weather. At last a place to find great Hatch chiles. I love the medium heat green chiles in soups, chile rellenos, and fresh salsas. My new favorite store for presents to family members across the country. Very easy shopping for foods they all love.”

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(Hatch) - Posted 1 month ago

“I have had wonderful service from the store That is why I keep ordering. One suggestion on your chile rellenos. Though roasted, they are leaving too much skin on the flesh of the chile making it hard to cut through the relleno. Thanks”

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(Hatch) - Posted 1 month ago

“We drove thru Hatch about a year ago and enjoyed their restaurant, store and products. I was happy to see I could order gift packs for Christmas for family/friends.”

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(Hatch) - Posted 1 month ago

The Hatch Chile Store is rated 4.7 based on 12,860 reviews