I ordered one 5 lb. box of mild chile and one 5 lb. box of hot. Though they arrived on the same day, the hot had mold growing inside the box on top of all the chile's. I have read through your shipping practice section and can attest to the fact that no, your boxes did not arrive in well ventilated boxes with holes. This would be why mold was able to grow all over my order. I am greatly disappointed by your company at this time. Having grown up in Albuquerque all my life and eating the fantastic flavors our home state has to offer, I had hoped to recapture that nostalgia and share it with my newly forming family. If you state in your website to ship a certain way to help prevent mold growth and maintain freshness, please follow through; I now have a trash can full of chile I can't enjoy. I know your company is better than this. You are handling a piece of New Mexican pride and heritage here! Act like it!!