All went well with my shipment. I was notified when to expect it, and it arrived two days later in an insulated container. That was awkward to open, but that is fine and probably helped ensure the chiles stayed cold. One thing that might be helpful for customers is to somehow give an indication what 5 lbs of whole chiles actually looks like. I really wasn't sure, and next time I will order more than that. I really like that the chiles are packaged in 1 lb packages. I haven't eaten my chiles yet, but I cannot wait to make rellenos with them! Thank you.